Business Process Management Overview

Business Process Management software that helps you work smarter

Automate your business processes and work smarter by building your own e-forms and workflows. Our Business Process Management (BPM) software contains a powerful process automation engine that allows you to create workflows such as appraisal forms, support helpdesks, expense claims, and purchase order requests, as well as more complex processes like mortgage applications. Our BPM platform integrates with our digital workplace out-of-the-box, or you can use it as a versatile standalone system.

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Build your own e-forms effortlessly

Our e-form builder empowers you to create bespoke e-forms and workflows to match your business needs. Each e-form can contain multiple sections and fields types, such as date pickers, drop-down lists, and custom HTML. Build e-forms of all kinds such as support help desks, loan applications, sales orders, agile meeting retrospectives – you name it, you can build it!

Business Process Management

Smart e-forms and workflows technology

Our e-forms and workflows software includes key functionality as standard, including automatic notifications, service level agreements (SLAs), and role-based permissions. Our software comes with built-in smart technology too, such as dynamic field changes that automatically hide or display certain fields when an action takes place, and automatic updates that are triggered by specific stages of the workflow.

Business Process Management

Provide extranet access to your third-party stakeholders

Make your e-forms and workflows easily accessible to business partners, customers, and third parties using our secure extranets feature. This is especially useful for businesses in the financial sector, who need to provide mortgage and loan applications to customers, and for organisations who need an external-facing customer support helpdesk.

Business Process Management

Design bespoke business workflows

Create bespoke workflows to automate both simple and complex processes, saving you time from manual tasks and improving accuracy. Whenever data is entered into an e-form, your workflow will beaver away in the background to distribute the information to the relevant team members or process it to the next stage.

Business Process Management

Uncover insights with reporting

Analysing the data gathered from your e-forms and workflows is crucial to gaining important insights, helping you to continuously improve your processes. Our BPM software comes with a built-in report wizard with smart filtering features, allowing you to create custom reports for detailed evaluation. You can export all reports to CSV as well for record-keeping purposes or further analysis.

Business Process Management

Monitor your processes on your intranet homepage

Push important e-form and workflow updates directly to your homepage using our drag & drop CMS. Your teams can monitor SLAs, open items, status updates, and more as soon as they access the system, giving them instant insights. Each widget can be customised to show data from specific e-forms and workflows, and displays everything in an engaging dashboard.

Business Process Management

Stay up-to-date with SLAs and notifications

SLAs act as timers that automatically check the progress of each e-form against its agreed resolution time. This ensures that high priority issues are immediately flagged to the relevant team members, and can be handled quickly and efficiently. Notifications can also be setup for each e-form, so that tailored alerts are sent to the right people or shared email inboxes.

Business Process Management