Our support doesn’t finish when you launch your new intranet - in fact, we’re just getting started. We offer an online support system that will enable your administrators to log tickets, request changes, access application user guides and ‘how-to’ articles. In addition to our customer support portal, we’re just a phone call away as we provide telephone support via our help desk team.
We offer three comprehensive Support packages tailored to your specific business requirements. Please note that our Silver package is available only to companies with 50 employees or less.
Give your employees the added confidence to enable them to fully embrace their new intranet from day one through interactive training sessions.
Our online intranet training sessions adopt a ‘train-the-trainer’ style approach, allowing employees to become Claromentis Experts. This type of training is live and interactive and allows you to experience the same level of high-quality training as you would in a traditional classroom setting, while eliminating the costs and potential inconveniences of travel.
Classroom training can take place at a location of your choice, or in our offices. Having our trainers at your office has the added benefit of training multiple staff members in a familiar environment, to ensure everyone gets the most out of training.