Are your credit union members still having to send you piles of paperwork to apply for membership or loans? If so, you may be losing them before they’ve even joined. These days consumers, and that includes potential credit union members, expect a streamlined and intuitive experience when making purchases, and according to the Credit Union…
Realising Employee Benefits from Enterprise Social Networking
For many years there has been a buzz around the ‘digital workplace’. It’s a term that has many interpretations, and will be applied differently in each organisation. But common to all is a sense of collaboration and community, with business benefits that flow from having a more engaged and connected employee population. Enterprise social networking,…
Myths and Solutions in the Digital Workplace
Do you believe that the digital workplace is technology focused? Or just a passing fad? As the idea of working in spaces beyond the physical gathers common currency, so do the myths that surround the digital workplace. It’s a term and a concept for which there is no wholly agreed meaning, which allows misconceptions to…
Boost Employee Engagement in Your Credit Union and See Your Member Service Thrive
The CIPD reports that there’s a significant link between an engaged workforce and an increase in business performance and productivity. This is hardly surprising, but what is interesting is that internal employee engagement also has a positive impact on customer service and satisfaction. Why is this? In finding the answer, it’s useful to put yourself…
Keeping Remote Workers Engaged Through Your Intranet
As more and more workers take up the opportunity to request flexible working, employers are looking for new ways to keep these employees engaged and happy in the business. Traditionally, it has been more difficult to keep employees who work away from the main office engaged with the business since they’re unable to enjoy all…
How an Intranet Will Connect Your Credit Union Community
Credit unions are ultimately all about people. Set up as an alternative to traditional banking, credit unions are non-profit financial organizations made up of a community of stakeholders, with a shared vision for helping to improve the community they support. Ease of communication and accessibility play a big part in the success of people-centric organizations…
How to Run a Successful Hackathon in a Small Business
Claromentis co-founder Michael Christian shares his insights in a guest blog What is a hackathon? Like with many technology buzzwords, you may have heard the term “hackathon”, but not really understood what it meant. To complicate matters even further, a hackathon is sometimes called a “hack day” or an “innovation day”. No matter what you…
It’s Official: E-Forms and Workflows are Vital for Credit Unions’ Bottom Line
The Credit Union Times declared in an article recently that electronic forms and processing are vital to a credit union’s bottom line. Cost-cutting, time-savings for members, and improved efficiency were all quoted as being key benefits of implementing e-forms and workflow software. Such amazing results beg the question; “how can software achieve all of this?”…
Claromentis is Voted One of the UK’s Top 25 SME Culture Leaders by Real Business
We always knew the company culture at Claromentis was amazing. So when we were voted one of the UK’s top 25 SME culture leaders by notable SME website, Real Business, it really was the icing on the cake. All nominations are judged on five key metrics; values, approach, culture in practice, long-term vision, and business…
Credit Unions Can Benefit Everyone – Just Like Intranet Software
In their early days, credit unions started small, run by a local community with shared interests and a desire to mutually benefit financially – without having to give away profits to third-party shareholders. These values still stand true today, but the face of credit unions have shifted in recent years. Credit unions have expanded dramatically…