84% of business leaders say the number of communication channels they use at work have increased significantly within the last year. These channels include virtual and in-person meetings, emails, text-based chats, file sharing documents, project management apps… and the list goes on.
Though some might argue that there’s a benefit to this variety, a fragmented approach can often do more harm than good. (As the saying goes: you can have too much of a good thing.)
In fact, organisations that adopt these poor communication practices are more likely to experience:
- 40% decreased productivity
- 37% extended deadlines
- 32% increased costs
Fortunately, there’s a simple solution to this problem.
By consolidating your communications, projects and knowledge into an all-encompassing intranet like Claromentis, you can cut out the noise and instill clarity in your digital workplace. This paves the way for effective communication and long-term, sustainable business success.
In this article, we’ll explain what the Claromentis digital workplace intranet is and how it can benefit your business.
What is the Claromentis digital workplace intranet?
Boasting a suite of powerful productivity and internal communications tools, as well as the ability to add-on e-learning and automation capabilities, the Claromentis digital workplace intranet unifies your people and makes a tangible difference to your business outcomes.
There are no disparate communications, copious notifications, or steep learning curves. With granular permissions and extreme customization options, it’s easy to create a unique and productive intranet experience for every user.
The benefits of this?
- Reduce stress and technology overwhelm. By consolidating your communications, you can bring an end to inefficient emails and siloed communications. This not only eases some of the pressure on your employees, but can help them stay more productive throughout the working day.
- Boost productivity and meet project deadlines. With dedicated project spaces, clear task assignments, and integrated document and asset management tools, your project teams will have everything they need to complete their work on time and to a high standard.
- Improve information accessibility and knowledge sharing. Keep your documents, policies, communications and projects in one mobile-accessible, easily searchable intranet. This reduces the time wasted searching for information across disparate applications (or filing cabinets, if you’re still old school!).
- Increase employee wellbeing and engagement. Your intranet is the digital cornerstone of your culture. It’s a hub for building relationships, communicating important information, and monitoring morale. When used to its full potential, the Claromentis digital workplace intranet can boost wellbeing, engagement and retention. In fact, you can read our case study about how we enabled 'Global Banking School' to increase engagement by 9x across their digital workplace.
"Claromentis fosters a sense of connectedness to the company as a whole, regardless of where someone is located. We're currently working a lot on our culture, and communication is essential for modifying behaviours and creating awareness on a variety of staff issues."
Intranet features
The Claromentis digital workplace intranet contains over 30 unique applications (and counting), including built-in project management, AI-powered search, and automated HR workflows.
Feel free to browse through the full list here. In the meantime, here's a summary of some of our favourite features and how you can harness them:
- AI-enabled intranet search. Enable your employees to find documents, policies, processes and more in seconds with our powerful intranet search capabilities. AI-generated summaries and predictive results speed up time-to-information, so your teams spend less time hunting and more time doing.
- AI-powered news and blogs. Publish company news, strategy updates, promotion announcements and more with the intranet news module. You can also empower employees to create their own blog posts for knowledge sharing or cultural purposes – either independently or with the help of our AI content generation tools.
- Locations. Monitor operational performance, financial data, and compliance across your departments and/or locations with data-rich dashboards. This is particularly valuable for franchise networks and multi-site organisations.
- Mobile app. Give your frontline and on-the-go teams full intranet access from any device. Notifications and communication tools ensure they stay connected and aligned, no matter where they work.
- Intranet design and themes. Put your own stamp on your intranet with our intuitive design tools. Set your company's colours, logos, and fonts to ensure brand consistency, and use our advanced design features for more bespoke customisation.
- Page and menu builder. Claromentis's drag-and-drop functionality makes it easy to build pages, rearrange layouts, and create user-friendly menus.
- Announcements. When you have something urgent to share, push out an announcement pop-up to the relevant intranet users. With an optional acknowledgement checkbox, you can ensure everyone's seen and understood your message.
- People. Access a filterable database of your people, create a handy organisational chart, and make unique user profiles for every employee.
- Employee collaboration tools. Communicate with your workforce via in-system messaging, comments with @ mention tagging, and engaging discussion rooms.
- Knowledge base. Create a library of important process documents, step-by-step procedures and more. This is particularly useful for process compliance and quality management.
- Document management. Our version-controlled, easily searchable document management application centralises all of your important workplace files.
- Policy management. Streamline access to your essential company policies. Our policy management application comes with a built-in AI chatbot that can improve information retention and understanding.
- Project management. Set up dedicated project spaces, define your team, assign tasks and deadlines, and track milestones with visual progress bars. Choose between list or Kanban views to visualise your work in a way that suits your preferences.
- Polls and surveys. Harness our survey and polls application for formal procedures, such as employee engagement initiatives, or more informal purposes, such as voting for your next team social activity.
- Calendars and events. Schedule in-person and virtual events, view team availability, and keep tabs on upcoming company happenings – all from within your intranet.
- Granular permissions. Finely control who can access, edit and create content across every intranet application. This not only bolsters your data security efforts, but can also help to lessen communication overwhelm. With a more personalised experience, users will only see content that's relevant to their role.
- Single sign-on (SSO). Provide fast, secure access to your intranet and its applications with SSO.
- Badges. Create custom badges and award them to your users as a way to boost recognition and reward hard work.
- Buttons. Provide easy access to important intranet pages, applications or third-party integrations with clickable buttons.
- Thank you. Publicly thank your employees via a company-wide thank you module.
- Automated HR workflows. The Claromentis digital workplace intranet contains automated, self-service HR applications, including room booking, time off, and expense management. Complete with customisable approval statuses, automated notifications, and data-rich reports.
- Content governance. Keep your intranet accurate, brand-aligned and compliant with content approval workflows, pre-set review dates, version control, and task and document ownership.
- Intranet analytics. View usage analytics for every intranet application to better understand user trends, content popularity, and more.
- Audit logs. Intranet admins can track and monitor user behaviours across applications for security, engagement and continuous improvement purposes.
- Third-party integrations. Unify your tech stack by integrating Claromentis with your favourite workplace tools, including Google Docs, Slack, Microsoft Active Directory and more.
- Extranets. You can also use Claromentis to build secure external-facing portals for your customers, stakeholders, contractors, students or otherwise. This cuts out the inconvenience of endless email chains and facilitates better knowledge sharing and collaboration.
Use cases of our digital workplace intranet
Intranets come in all shapes and sizes. The way you use yours will be determined by your specific needs and digital transformation goals.
To help you visualise how Claromentis could help your organisation, take a look through the following use cases. For your convenience, we've arranged them by workplace function and industry:
Use cases by function:
- Internal communications. Communicate the right messages, in the right way and to the right audience. Claromentis's AI-powered content generation features empower internal comms teams to increase strategic awareness, encourage alignment with company values, and boost employee engagement.
- Human resources. Use Claromentis as a self-service portal for employees to book time off, send expense requests, reserve meeting rooms, access HR policies and more. This eases the strain on your HR department and reduces the number of 1-1 meetings and inefficient email chains.
- IT and compliance. Store your critical IT security and data protection policies within the policy manager, manage your audit procedures within the project management application, and ensure employees prepare for upcoming IT training with unmissable announcements.
- Quality management and process compliance. With accessible step-by-step knowledge articles and process documentation to hand, employees will be better able to maintain process standardisation. This leads to more consistent work, better customer outcomes, and fewer errors.
- Project and task management. Centralise your departmental and one-off projects in dedicated, permissions-based project spaces. Whether you're planning compliance audits, tracking marketing campaigns, or organising agile development sprints, the built-in project management tools improve accountability, task transparency and cross-team collaboration.
- Employee engagement and retention. Monitor employee morale levels with anonymous surveys and application-based analytics. After reviewing this data, you can use Claromentis's internal communications and reward scheme functionalities to target problem areas and, by extension, enhance engagement and retention.
- Customer service. Build content-rich extranets with step-by-step guides to help your customers better understand your services and/or product. This self-service approach can lead to a decrease in customer churn and dissatisfaction.
- Multi-site and franchise operations. Use the Locations dashboards to monitor unit performance, track compliance, and stay connected to day-to-day operations across your network. This is ideal for franchisors, multi-brand organisations, and charities with a widespread presence.
Use cases by industry:
- Healthcare. Keep your frontline workers connected throughout the day with a mobile intranet app, make targeted efforts to improve healthcare worker engagement, and improve process compliance.
- Financial services. Optimise your workflows, grant access to key services and product information, and deliver better services to your customers and clients – all without compromising data security.
- Education. Schools and universities can build an effective intranet for their staff, students, parents and stakeholders. Use the project management application to organise departmental tasks and prepare for inspections. Share student-written newsletters (with admin approval) and upcoming news via the news and blog applications. And monitor student and staff engagement levels with targeted polls and surveys.
- Law firms. Bring an end to disparate contracts and documents. Store all of your important files in one easily-searchable, version controlled intranet. This simplifies the process of contract amendments and can lead to smoother client relationships.
- Charities and non-profits. Do more without overburdening your teams. Use Claromentis as a portal for educating new volunteers, storing brand assets for marketing and PR purposes, and updating employees on your latest initiatives.
- Manufacturing. Streamline HR procedures for your dispersed workforce, share financial insights and KPIs via visual dashboards, and update your employees on the latest supply chain issues, product updates and more.
What makes our intranet software different?
The intranet collaboration software market has boomed in recent years. While this provides you with greater choice, we'd advise you to exercise caution. Many of the new contenders will promise slick, shiny intranets with modern features. However the quality and scalability of their technology isn't always up to par.
At Claromentis, we have over 25 years of experience in the intranet and digital workplace world. During this time, we've honed our expertise and developed a high-quality suite of platforms that make a real difference to your business outcomes.
But it's not just our intranet capabilities that make us a top choice. Here are 5 more qualities that set us apart from other intranet vendors:
1. Additional e-learning and automation platforms
Eager to extend the capabilities of your intranet? As a Claromentis customer, you have the opportunity to purchase our engaging learning management system (LMS) and/or our powerful business automation platform (BPA), InfoCapture.
These platforms and their unique applications integrate seamlessly with the Claromentis intranet. When used together, they form a comprehensive 3-in-1 digital workplace solution that can power every corner of your business.
You can use the LMS and BPA platforms in a multitude of ways – whether it's building an automated customer portal and ticketing system, creating a learning platform for onboarding new hires, or augmenting your intranet.
2. Deploy on-premise or in the cloud
Cloud-first isn't the right choice for every business. Whether you're a financial institution contending with legacy infrastructure or an organisation restricted by stringent regulations, sometimes on-premise is the better option.
Unlike many of our competitors, we can host our intranet platform in the cloud or in-house. If you'd like to learn more, please head over to our intranet hosting page.
3. Custom applications and integrations
As a Claromentis customer, you'll already have access to a growing number of third-party integrations – including Google Docs, Slack, Microsoft Active Directory, and more. However, if you need another plugin or something more nuanced, all you have to do is ask.
Our in-house development team can build any application and plugin on your behalf. Just tell us what you're looking for and we'll get the ball rolling!
4. Secure by design
Claromentis is an ISO 27001:2022 and ISO 9001:2015 certified and HIPAA compliant vendor. We take IT security seriously to ensure our customers receive the best intranet experience possible.
We've also baked security into all of our digital workplace products. With granular permissions, two-factor authentication, IP-based access controls, audit logs, and secure single sign-on, you can protect your sensitive data and combat any chances of an insider breach.
5. World-class customer support and onboarding
When you choose Claromentis, you don't just receive a quality product. From day one, you'll also receive:
- Access to our information-packed customer portal, Discover
- Tailored onboarding and training calls
- Support from our dedicated (and highly rated!) customer service team
All of which can help you get the most value out of your intranet and ensure a smooth implementation.
Improve your digital workplace experience with Claromentis
You can silence your phone, close a tab or two, and cover your ears with noise-cancelling headphones… But these are only temporary fixes for a much larger problem.
To bring an end to chaotic communications and notification overload, you need to cut out non-essential channels and standardise your communication processes.
The best way to do this is to adopt a singular digital workplace solution like Claromentis.
If you're ready to enhance your digital workplace experience and supercharge your productivity, book a personalised demo of our solution today.
The intranet you couldn't manage without
Our intranet makes a tangible difference to employee engagement, operational efficiency, and compliance.
