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Financial Services

A secure digital workplace for financial services

Enable your employees, enhance your client services, and fortify regulatory compliance. All with one secure digital workplace solution. 

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Accelerate your digital transformation

Available on-premise and in the cloud, our 3-in-1 digital workplace improves operational efficiency, regulatory resilience, and customer experiences. 

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Intranet

Unify your internal communications, critical documents, and policies in a secure, branded intranet.

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Process automation

Automate tedious back-end tasks, digitize customer services, and improve operational efficiency.  

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E-learning

Upskill your talent, boost retention, and ensure compliance across your workforce.

Consolidate your tools. Get total clarity.

Replace disparate tools and demolish data silos with a digital workplace that unifies your communications, training, processes, and policies.

For the tasks you can't handle within Claromentis, simply integrate your wider toolset using APIs and custom integrations. This centralizes your data, customer records, and insights to ensure everyone has the up-to-date information they need to deliver exceptional services. 

 

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Enhance cross-team collaboration

Facilitate remote collaboration via trackable project management spaces. Keep documents, loan applications, and credit reports up-to-date with a version-controlled document management system. And ensure everyone is strategically aligned with targeted internal communications.

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Increase process consistency

Give your workforce everything they need to operate efficiently and compliantly. Store, update, and tag SOPs in a searchable knowledge base, and encourage employees to ask subject matter experts questions if anything is unclear. Claromentis adds all answered questions into a convenient FAQ library.

 

Digitize your operations, reinvent your services

Eradicate inefficient manual processes and improve experiences for your staff and customers. 

Our integrated business process automation platform can transform any process into a slick, standardized e-form and workflow. Conditions, triggers, and custom SLAs ensure every form-fill is routed to the right employee, so nothing falls through the cracks.

  • Digitize mortgage, loan, and credit card applications 
  • Build customer support portals and ticketing systems
  • Automate evidence capture for audits
  • Streamline internal processes, such as incident reports and capital funding requests
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Bridge the digital skills gap

The financial services industry is in the midst of a tech revolution. As AI, tokenization, and predictive analytics grow in demand, firms must focus on developing technical competencies and bridging skills gaps.

Our financial services LMS provides everything you need to upskill your workforce.

  • Build interactive courses and e-learning pathways
  • Use multi-media materials, SCORM content, and training events 
  • Test employees with interactive quizzes
  • Integrate SOPs, AI acceptable use policies, and more
  • Assign internal experts as course tutors
  • Automate certification and training records
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Book a personalized demo

Schedule a time to speak to our experts about your project goals and we'll show you how the Claromentis platform can help you achieve them.

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Adapt to regulatory change 

The regulatory environment is becoming increasingly volatile, with firms needing to balance shifting ESG requirements, AML rules, and data security obligations. 

Claromentis helps you stay agile and compliant, even during periods of change.

  • Inform employees of regulatory changes via news updates and pinned announcements
  • Build standardized e-forms for customer due diligence, risk assessments, incident reports, and more
  • Update, distribute, and track policies with ease
  • Create compulsory training centered around obligations
  • Curate a helpful repository of SOPs and regulatory guidance
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Enforce policy compliance

Our AI-powered policy management application ensures employees read, accept, and understand every critical policy. This is thanks to mandatory acceptance checks, as well as an intelligent Q&A assistant that summarizes complex clauses. 

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Simplify audit preparation

Collect evidence throughout the year with standardized e-forms, automated training records, policy acceptance metrics, and audit logs. And use our secure extranet features to provide read-only access to external auditors and security partners.

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Assign compulsory training

Use our financial services LMS to build, share, and track compulsory compliance training.  Completion rates and granular test insights highlight knowledge gaps, which you can then use to optimize your content or change your approach. 

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Build data-rich dashboards

Get a bird's eye picture of compliance with convenient dashboards. Monitor analytics from your custom KYC and AML processes, and keep track of workflow statuses and SLAs to ensure nothing slips through the cracks.

Safeguard your sensitive data

Modernize your organization without putting your sensitive data at risk. 

  • Restrict access to content, pages, and processes with granular user permissions
  • Reduce unauthorized access with two-factor authentication
  • Streamline employee access with secure single-sign on (SSO) capabilities 
  • Lock-down highly sensitive documents with IP-based access restrictions
  • Access audit logs across the Claromentis suite of applications
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Integrated features

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News and Blogs

Inform your disparate employees and improve strategic alignment with accessible internal communications.

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AI Policy Manager

Manage the complete policy lifecycle and enhance employee compliance with an AI-powered app.

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E-learning

Increase cybersecurity awareness, develop digital skills, and bolster compliance.

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E-forms and Workflows

Streamline internal operations, digitize applications, build competitive customer-facing services.

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Knowledge Base

Store critical SOPs in a searchable knowledge base with convenient FAQs.

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User Permissions

Finely control access across content, pages, and applications with granular user permissions.

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Document Management

Store, edit, and share reports, applications, and customer information in a secure, version-controlled DMS.

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Analytics and Dashboards

Track compliance KPIs, KYC workflows, training metrics, and more.

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Extranet

Provide secure, restricted access to external auditors and security partners.

Benefits

Why Claromentis is a great fit for financial services organizations

SaaS and self-hosted deployments

Unlike other digital workplace and intranet vendors, we support flexible hosting. This means you can deploy Claromentis on-premise or in a self-hosted location of your choosing, whether that's in a public, private, or sovereign cloud.

Security built-in

Claromentis is a HIPAA-compliant and ISO 27001:2022 & ISO 9001:2015 certified organization. We're serious about security, which is why we bake it into the framework of our solution.

Our digital workplace for finance includes: 

  • Two-factor authentication
  • Extensive user permissions, which you can refine across content, applications, pages, processes, training, and more
  • Single-sign on (SSO)
  • IP-based restrictions 
  • Data encryption
  • Audit logs 
  • The ability to turn AI functionality off, should you choose to

Intuitive, no-code UI

Our integrated business process automation platform, InfoCapture, requires no development expertise. That means anyone in your financial services firm can build no-code e-forms and automated workflows to streamline internal workloads or reimagine customer-facing services. 

We also provide free InfoCapture templates to help you get started quickly. These include forms for risk management, support tickets, and supplier management. 

Third-party integrations

Many modern firms rely on an ecosystem of tools. While our feature-rich digital workplace can replace many of these platforms, there are some you may wish to keep.

It's possible to connect these tools or data sources with Claromentis via API. This allows you to centralize your data and simplify employee access. 

24/7 support portal

Every customer receives access to our 24/7 support portal, Discover. Built using our own software, this platform allows you to:

  • Submit and track support tickets
  • Request upgrades and new licenses
  • Access a knowledge base full of product guides
  • Enrol in engaging e-learning courses to help you make the most of Claromentis
  • Download free InfoCapture templates, as well as buy exclusive processes from our marketplace
  • Read about recent releases, patches, and company news

On top of this, you'll receive a thorough onboarding experience with our experts. Together, we'll help you set up your platform, personalize your experiences, train your administrators, and much more.

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Claromentis is a really good tool to improve communication, and it provides a central place for people to talk and share ideas. Overall, we've had a great experience, especially with Claromentis —very responsive and always very flexible with their schedules.”

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Enable your team to deliver exceptional experiences

Our digital workplace for financial services centralizes knowledge, improves communication, and streamlines operations. Combined, this helps you deliver better, more consistent client experiences. To find out more, book a personalized demo with one of our experts. 

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