Comprehensive franchise management software

A franchise management software (FMS) is a platform for managing, onboarding, and communicating with your franchisees.

FMS solutions typically provide a suite of features, including: document management, intranet, automation, policy management, communication, and e-learning tools. All of which can boost compliance, consistency, and collaboration across your network.

Yes, you can invite your franchisees and their team members into your bespoke franchise management software. The features and content they see will depend on their user permission settings.

Franchises with multiple brands can also create different themes to enhance the user experience.

Our franchise management solution comprises three platforms; a brand-aligned franchise intranet; a fully customizable automation tool; and a SCORM-compliant learning management system.

Combined, these platforms allow you to build a powerful franchise digital workplace that benefits franchisors and franchisees alike.

Franchisors can: 

• Build a social and scalable intranet for their growing franchise.
• Speed-up franchisee onboarding. 
• Share important updates with AI-powered news and blog tools.  
• Distribute and track compulsory training for franchise compliance.
• Ensure brand consistency and operational excellence.
• Gather feedback from franchisees. 
• Oversee unit performance via dashboards and reports. 
• Automate manual processes, such as evidence collection and inspection reports.

Franchisees can: 

• View and download up-to-date brand collateral for marketing campaigns.
• Communicate with the franchisor and/or other franchisees. 
• Self-service compulsory and optional training. 
• Access the operations manual, and quickly find and understand information with the help of an AI assistant. 
• Submit reports, evidence, and requests via automated e-forms.
• Track upcoming tasks with the project management tool. 

Our pricing is determined by the size of your franchise, the number of units that require access, and the features you wish to adopt. 

To gain a more accurate quote, please contact our team. 

Franchise compliance typically requires scheduled checks, corrective actions, and auditable records. Choose a system with configurable e-forms, photo/file capture, and automated reminders. Assign inspections, log findings, and track resolutions to closure. Versioning, read receipts, and access controls strengthen your evidence trail. Dashboards highlight recurring issues and help prioritize coaching.

Claromentis includes workflow automation and e-forms for audits and site visits. You can attach photos, route corrective actions, and maintain time-stamped logs. Policy acknowledgments and version histories add traceability for manuals and updates. Claromentis creates a clear, repeatable process for compliance across your network.

Onboarding improves when tasks, documents, and training run in one flow. Use templated checklists, digital forms, and role-based assignments. Automate reminders, capture evidence, and set learning paths for owners and staff. Combine micro-learning with policy confirmations so new teams ramp faster. Reporting helps managers see gaps and schedule refreshers.

Claromentis connects checklists, e-forms, and an LMS inside an integrated digital workplace. You can trigger tasks by role or location, enroll users in courses, and require read-and-accept for critical content. Claromentis gives franchisors a repeatable onboarding process that scales as new sites open.

Focus on essentials that reduce friction: policy management, document libraries, LMS, project/tasks, and robust search. Single-Sign-On (SSO) simplifies sign-in and lifecycle management. APIs or connectors should sync users, groups, and records with HRIS, CRM, or POS. Look for governance, approvals, and analytics to manage risk while enabling local agility.

Claromentis supports standard SSO and API-based integrations so data flows cleanly between systems. You can keep specialist tools while using Claromentis as the daily front door. This integrated digital workplace approach improves adoption and lowers support overhead.

A structured knowledge base organizes “how-to” articles, FAQs, and step-by-step guides. Categories, tags, and search reduce time-to-answer. Pair articles with short videos, checklists, and micro-learning for better retention. Version control and scheduled reviews keep content current. Feedback loops let franchisees request clarifications or flag gaps.

Claromentis lets you build a knowledge base alongside LMS courses and policy acknowledgments. SOPs, quick guides, and training live together, so people learn in the flow of work. Claromentis uses permissions and version histories to ensure each location sees the right, up-to-date guidance.

Effective policy governance includes targeted distribution, summaries of changes, read-and-accept, and audit trails. Teams should manage versions, retire outdated files, and prove compliance during reviews. Clear navigation and search help franchisees find the latest manuals and FDD sections quickly.

Claromentis AI Policy Manager streamlines publishing, audience targeting, and acknowledgments with time-stamped records. You can store FDDs and operations manuals with version control and guide users through key updates. Plus its AI chatbot feature can ensure understanding by explaining the policy and answering user questions. Claromentis provides a repeatable, visible process for policy governance across your network.

Franchise platforms should support SSO, multi-factor authentication, role-based permissions, and audit logs. Also functions like IP permissioning and granular access help protect sensitive materials. Deployment choices matter too. Many choose cloud for simplicity, while some prefer on-premises for specific governance or residency needs.

Claromentis offers a cloud SaaS intranet or on-premises deployment. It supports SSO, MFA, IP-based access, and detailed auditing. Claromentis aligns hosting and access controls with your policies while keeping the user experience straightforward.

Multi-brand franchise networks need a shared backbone with distinct brand spaces. Look for flexible theming, targeted content, and granular permissions. Reuse core processes where possible, but maintain each brand’s identity. Central governance should set standards without blocking local execution.

Claromentis enables branded portals with unique themes, logos, and content per group - without separate instances. Governance stays centralized while experiences remain tailored. Claromentis helps franchisors deliver a cohesive yet customized intranet for every brand.