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Franchise operations

Franchise operations software that simplifies every process

Digitize your operations, automate your procedures, and strengthen compliance throughout your franchise network. 

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Why you need our franchise operations software

Are your franchise operations stuck in the past? Do you frequently misplace copies of your operations manual or work overtime to finalize administrative tasks?

If your answer is "yes" to any of these questions, our franchise operations software can be of help. 

Claromentis standardizes operations, automates processes, and streamlines workflows across your franchise locations. It ensures consistency, reinforces compliance, and improves customer experiences all while enabling your franchisees to work at their best. 

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Standardize franchisee onboarding and training

Standardize and speed-up unit launches with our transparent project management application. Build step-by-step task lists, set due dates, collaborate in comment sections, and easily keep track of project progress. 

You can also harness our SCORM-compliant learning management system (LMS) to design compelling learning pathways for new franchisees. Equipped with quizzes, policy integrations, and automated triggers, our LMS makes it easy to share and test operational knowledge at scale. 

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Capture policy acknowledgement

Manage the complete lifecycle of your policies and operations manual, from draft to acceptance, with our AI-powered policy management application. Create and update the documents with ease; distribute across your units; enforce acceptance; and improve franchisee understanding with a powerful AI assistant. 

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Glean unit-by-unit performance 

Get a concise summary of operational performance across your network no matter how large with location-based performance dashboards. Scan recent news updates, identify training gaps, and gain a better understanding of financial performance. For granular data, take advantage of our built-in analytics and reporting features.

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Enable and align your franchisees

Establish a culture of operational excellence with Claromentis. Provide up-to-date brand assets for marketing campaigns and events. Share downloadable Knowledge Base articles to ensure consistent operations. And harness collaborative internal comms channels to enable and engage franchisees.

Streamline audit and compliance checks

Your days of frantically searching for documents and training records are over. With Claromentis, you can curate an ongoing stream of compliance evidence throughout the year. Helping you to pass internal, external, and field audit with ease.

  • Centralize your operations manual and franchise agreement to ensure alignment year-round.
  • Capture policy acknowledgement with built-in acceptance mechanisms.
  • Generate training records and e-learning certificates automatically in our LMS.
  • Build standardized e-forms for reporting incidents, logging health and safety checks, recording maintenance work, and more.
  • Standardize royalty reporting and POS evidence with a customizable workflow. 
  • Store and manage documents in a version-controlled document management system.  
  • Track unit compliance rates and training completion with helpful performance dashboards. 
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Are we the
right fit?

Schedule a 10-minute intro to see if
Claromentis is a good fit for your franchise network.

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InfoCapture: no-code franchise management automation

InfoCapture is our integrated business process automation software. It enables franchisors and franchisees to turn any manual task into a slick automation  without the need for development expertise. 

  • Create digital forms for unit inspections, evidence collection, marketing requests, franchisee support, and more. 
  • Build automated workflows with customizable triggers and service-level agreements (SLAs).
  • Generate granular reports that track ticket submissions and progress. 
  • Use our free InfoCapture templates for a variety of use cases, including: submitting franchise royalties, organizing internal audits, reporting incidents, capturing risks and opportunities, and more!
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How we enable franchisors across the globe

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Claromentis’s simple to use set of tools allows us to create a great looking intranet for our franchisees while giving them access to powerful tools for training and learning. The extensive permissions system allows us to control user access and enable franchisees to control their own sub-users and content creation areas. Customer support during the onboarding has been very fast and the online training has been invaluable.”
Verified customer
Real Estate franchise (51-1000 employees)
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Claromentis is a very good platform and we are very excited to use it for our 'Winkworth Hub'.”
Wilfred Tienzo
Digital Tech Lead and Head of
Data Management at Winkworth
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“We are pleased to provide our valued franchise partners with secure and personalized access to the Viterma Intranet powered by Claromentis. This platform is designed exclusively for authorized users to facilitate seamless communication, collaboration, and access to essential resources within our franchise network.”
Andreas Bacher
Head of Digitalization at Viterma

Platform features

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AI Policy Manager

Share policies and operations manuals with franchisees, track acceptance, and improve understanding.

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E-Learning Courses

Onboard and upskill franchisees with e-learning courses, and get a complete record of training accomplishments. 

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Knowledge Base

Enable your franchisees with product information, step-by-step SOPs, and helpful FAQs.
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Project Management

Speed-up the franchisee onboarding process with dedicated project management spaces.
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Digital Assets

Provide an accessible repository of up-to-date brand assets and IP to ensure consistent marketing campaigns. 

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E-Forms and Workflows

Standardize and automate your franchise management operations to reduce errors and delays. 
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Dashboards

Get a bird's eye view of unit operations and compliance rates with our Organizations application.

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Notifications

Notify franchisees of updated operations manuals, policies, and new processes to keep them in the loop.

Benefits of our franchise operations system

Standardize for success

Franchise success hinges on standardization. The more repeatable and consistent your model, the better. 

With Claromentis, you can standardize onboarding experiences, training, operations, and processes with ease. All of which can increase strategic alignment, enhance customer experiences, and improve lender confidence and funding opportunities. 

Enable and empower business owners

From day one onwards, give your franchisees the resources and training they need to work autonomously, confidently, and efficiently. Provide mobile-accessible SOPs, operations manuals, and policies; deliver engaging, multi-media learning pathways; and curate a repository of up-to-date brand assets and documents. It's franchisee enablement on autopilot. 

Enhance operational efficiency

Use InfoCapture to turn time-consuming manual tasks into automated processes that run like clockwork. Perfect for streamlining franchise support requests, compliance procedures, and unit set-ups. 

If you're unsure where to start, take advantage of our free templates on Discover, our customer support portal. 

Straighten out your audits

Strengthen compliance and streamline franchise audits with standardized evidence capture, automated training records, policy acceptance mechanisms, and granular performance insights. 

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Integrated with our complete franchise management solution

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Franchise intranet and communications

Centralize communications, create one source of truth for documents and assets, and boost franchisee engagement.

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Franchise training and onboarding

Streamline franchisee onboarding, improve network compliance, deliver health and safety training, and more.

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Franchise compliance

Distribute policies and enforce acceptance, safeguard your sensitive data, and improve regulatory understanding. 

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Royalty management

Use our configurable workflow to streamline royalty reporting, fee calculation, and evidence collection.

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Get a complete software overview. 

Claromentis franchise operations software FAQs

What are the top features of franchise management software for efficient operations?

When choosing a franchise management software for efficient operations, ensure it contains these top features: 

  • Knowledge base for storing, updating, downloading, and sharing product details, SOPs, and FAQs.
  • Policy manager for distributing policies and operations manual chapters, enforcing acceptance, and improving franchisee understanding. 
  • Learning management system (LMS) for onboarding new units, enabling franchisees, and identifying knowledge gaps. 
  • E-forms and workflows for standardizing and automating manual processes, reducing errors, and gathering audit evidence. 
  • Document and digital asset management applications for closely controlling file versions and ensuring cross-network consistency. 
  • Performance dashboards for tracking compliance, financial data points, and progress across every location.
  • Internal communications tools for communicating with business owners and creating spaces for franchisee-franchisee collaboration. 

The Claromentis franchise management software contains every feature you need to optimize your operations and enhance efficiency across your network. 

We also provide bespoke consultancy and development services, should you need our expertise. Together, we can solve your complex problems and automate even the most convoluted of processes. 

How does Claromentis improve franchise enablement?

Claromentis provides the perfect foundation for franchisors to scale and manage their franchise network.

Our software centralizes operations, training, policies, and communications in one accessible hub. Ensuring franchisees have the knowledge and tools needed to deliver consistent, compliant, and compelling customer experiences.

Location-based dashboards and built-in analytics provide transparency into unit performance. Internal communications tools strengthen relationships between franchisors and franchisees. And interactive e-learning areas encourage ongoing development and site improvement. 

How can franchisors enhance operational efficiency?

Franchisors can improve operational efficiency by:

  • Assessing their current inefficiencies, including their communications processes, collaboration tools, and manual processes.
  • Digitizing and centralizing knowledge, documents, operations manuals, and policies.
  • Creating repeatable project management templates for franchisee onboarding and unit set-up.
  • Automating manual processes (including marketing requests, unit inspections, and incident reports) and ensuring fast follow-up with customizable SLAs.
  • Delivering effective, trackable e-learning courses to new and existing franchisees. 
  • Enforcing acceptance of policy and operations with acknowledgement mechanisms. 
  • Standardizing onboarding processes with dedicated project management spaces and task lists. 
  • Building channels for franchisor-franchisee and franchisee-franchisee communications. 

What are the benefits of franchise automation?

Franchise automation can bring consistency to your operations, reduce costly errors, and improve transparency and auditability. The benefits of automated processes also stretch to your franchisees and customers, too. With more reliable operations, your units can deliver better services and spend less time on tedious administrative work. 

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Schedule a behind-the-scenes demo

To learn more about our franchise operations and management software, book a personalized demo with one of our experts. We'll show you around the platform, highlight its key features and benefits, and discuss pricing options. 

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