When businesses first had access to email, it seemed like an amazing piece of technology, which would revolutionise the way we worked. Indeed, it was nothing short of a technological revolution at the time, offering near-instantaneous personal communication.
Now, however, technology has advanced rapidly and most organisations will agree that intranet software – which includes an in-built intranet email system – is the way forward in the digital workplace. Over the past decade, there have been so many advancements in business communication that even email is rapidly becoming outdated.
3 reasons why business email is becoming outdated
Email is unnecessarily time-consuming
Email still has its uses, but it has its limitations too. The main problem is that if you’re working in a busy office and receiving hundreds of emails each day, opening and reading them can actually hinder your ability to do your job. You’re wasting time if email is your main method of communication, as your inbox isn’t segmented, so everything appears in one huge, cluttered list.
Arriving at your workplace in the morning to find dozens of new emails since you last checked your inbox presents the day’s first challenge as you try to prioritise which are the most important, and which can probably be deemed junk. Then, you must decide which need a reply most urgently. Then, you spend time drafting suitable replies. By the end of this process, you could have wasted precious time dealing with emails that weren’t important, leaving you feeling jaded before you start the rest of your tasks.
It’s easy to lose information in emails
Another problem is that once you have a stack of email threads, you’ll need to search through them for any saved information that you need, which can also be time-consuming. For instance, you may be looking for a quote that a colleague emailed you months ago. Since then, the same person will have emailed you countless other times, leaving you a massive task in searching through the archived messages.
In some cases, you might not even be able to find the original email, meaning you have to contact your colleague and ask if it can be re-sent. All of this is wasting time by having to do the same thing twice.
Email is not secure
Another problem is that email isn’t particularly secure. This is why you can’t take any risks, such as emailing clients’ sensitive information, like bank account details or passwords. Even if you’ve never suffered a problem in the past, there’s always a chance something will go wrong.
3 reasons why an intranet email system is better
An increasing number of businesses are looking for a better communication tool – and the answer is an intranet email application. This will allow your team to communicate more effectively and easily, by creating new pathways. And rather than being a hindrance, internal communications will become an asset to your company culture and the entire employee experience.
Intranet will improve collaboration
Communicating with your team through email can be difficult, whereas using the intranet encourages collaboration. Instead of sending out a group email to many individual colleagues and then having to await a multitude of replies as everyone picks it up at different times, you’ll have a platform which enables you to collaborate with many workmates at the same time. The intranet provides a number of collaboration tools, including file managers, photo and video sharing, blogs, company news articles, and internal social media, which encourage everyone to be involved and boost productivity.
A social intranet becomes a community in which all employees can communicate with each other. This will encourage an increase in employee engagement levels.
Better segmentation within the intranet
Returning to the limitation of emails, where all messages arrive in your inbox in a random order regardless of the topic to which they relate, an intranet application enables users to segment communications. For example, marketing-related tasks can be stored in one segment, while accounts-related tasks can be stored in another. You can create as many segments as you require.
With the ongoing advances in technology, an intranet application can be used for project management, communication, scheduling and a host of other purposes. This means there’s far less confusion, as the information you require to do your job effectively is at your fingertips, correctly stored with other relevant files. There will be no going back to a colleague, six months later, to ask if they’re able to send again something that they sent to you earlier. You’ll know exactly where to find it.
Intranet applications save time
After spending years using email, many employees find that using one-line messages via the intranet are saving them time. It’s far easier to send a quick message than to spend time starting a new email file, finding the recipient in your contacts list, composing the email, and sending it. Why click several buttons when you just need one click of your mouse?
For those employees who’ve been using email for many years, switching to the intranet can seem daunting. Employers need to realise that once the initial change-over is complete, the business can only get better by moving with the times and taking advantage of the new technology that’s out there.