In many of our intranet and digital workplace projects, the human resources team are heavily involved and bring with them a range of interesting challenges and perspectives.
And as the employee experience becomes more and more fundamental to the modern intranet, HR employees engaged and invested in delivering new intranet software will play a central role in driving it forward.
Indeed, a new company intranet must include tools that fulfil key HR objectives, such as improving company culture, internal communications, and employee engagement. With that in mind, there are several intranet best practices that your HR intranet team should follow – let’s go into more detail about these below:
7 HR intranet best practices your team should adopt
Provide self service tools
Employees work better when they have more autonomy. By providing them with an intuitive and productive intranet platform from which to work, team members can easily manage their own admin tasks – such as submitting expense claims, booking time off, and locating information – rather than having to liaise with other staff to do it for them.
Improve compliance with dedicated policy management
Improved compliance with company policies is one of the important HR intranet best practices to follow, and dedicated policy management software will make this process much smoother.
Additional functionality, such as “mandatory read” widgets that promote pending policies directly on your intranet homepage, will also help boost compliance rates.
Simplify vacation and absence management
Stop using spreadsheets and emails to manage employee PTO. Instead, utilise your intranet’s built-in holiday booking system to manage all leave request types, from annual leave and training days to sickness and emergency time off.
HR team members can also use the app to set holiday quotas, approve or decline requests, and run reports to identify any unusual absence trends.
Provide multiple internal communication tools
Your HR intranet includes a variety of communication tools that make it easy to share HR-related intranet content to your staff, as well as improving cross-team communication. So make good use of social intranet tools such as internal news channels, blogs, and communication spaces to keep internal communications flowing.
Employee recognition is also an important objective for HR teams, and your intranet includes “thank you” tools and digital rewards that allow staff to thank others for going the extra mile, as well as endorse each other for their skills.
Increase staff retention
Keeping top talent in a competitive workplace is always on the minds of the best HR teams. By providing staff with an intranet that’s intuitive, easy to use, and customisable, you’re providing an environment that fosters collaboration and productivity, as well as giving teams an opportunity to learn new things and develop their skills.
Integrate with existing HR systems
However feature-rich your intranet and extended digital workplace are, there will always be core HR data and functions that are better served by a focussed HR system, such as payroll software.
Therefore, the ability of your platform to integrate with other applications and pass relevant data between the systems is critical.
Consider your remote workers
Your HR team will understand that remote staff and field workers are operating under different challenges to your office-based teams. The ability to communicate and collaborate on the go using mobile devices – when continual access to a desktop is unlikely – is therefore crucial.
A responsive design is also a good HR intranet best practice to follow, so make sure your intranet page layout, menus, and images are mobile-friendly.