3 Tips On How Best to Define Your Intranet Requirements

Picture this; you’ve been tasked to source and deploy an intranet for your entire company. This is quite the undertaking; where on earth do you start? Trying to find and implement an intranet that will suit everyone’s tastes and requirements is inevitably going to be difficult, so it’s important that you have a solid starting point to ensure you don’t get lost in the multitude of options.

The best way to start thinking about which intranet software will suit your company, is to ask yourself a few key questions; “who are my users?”, “what do they want?”, and “which problem will this intranet platform solve?”. By asking yourself these questions, you can really start to build and define those all-important system requirements.



Who are my users?

Defining who your audience will be is a key principle for deciding which intranet software is most appropriate. Think about who is most likely to be using an intranet; will it be HR, project management, the whole business? If an intranet needs to be used by multiple teams, it’s vital that you choose a solution that is flexible to varying requirements. Claromentis offers a comprehensive platform which can support a wide range of departments, including project management, Human Resources, course administrators, process owners, and many more. By narrowing down your audience, this will give your requirements much more focus, and allow you to explore the next steps.

What do my users want?

Now that you have identified who your users are, the next challenge is to define what they want from an intranet platform. This list will most likely be long, so perhaps the best place to start is by prioritising which intranet functions are most important; is it a document management system, a place to collaborate, easy access to company information, business process management, or e-learning courses? Once you have a clearer idea of what is needed, you can really start to tailor your intranet options.

Which problem will this intranet platform solve?

So you know your audience, and you know what they want; but why do they want it? Understanding the problems that deploying an intranet will solve will ensure that you choose an intranet provider who will deliver the relevant solution tailored to your needs. If your business processes are generating too much paperwork and need streamlining and automating, Claromentis’s BPM module can do the hard work for you, where manual processes can be transformed into online workflows. If you need a central repository to store your entire company’s file system, Claromentis’s version controlled DMS allows you to organise and store those vital files and folders. Perhaps your course administrators need a more efficient way to keep track of users’ learning progress; the Claromentis Learning Management System automatically audits users’ development, and course management can be completely controlled online.

Once you can determine the answers to these three key questions, you are left with a fantastic foundation of requirements which can be built upon to find an intranet that will truly suit your business.

Intranet Planning in 10 simple steps


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