5 Key Services That Any Worthy Intranet Service Must Provide

The world of modern intranet software keeps on growing, and long gone are the days of boring company intranet solutions.

Now is the age of the integrated digital workplace – which includes a company intranet at its core – and all good intranet providers should be expanding the technology they offer to keep up-to-date with the latest developments.

That said, it’s important to keep a focus on the core services that a successful intranet should provide. Fancy bells and whistles are nice, but they don’t get the job done and they aren’t necessarily what users need on a daily basis. And so it’s important that you choose an “intranet as a service” provider that ticks all the boxes.

What is an intranet as a service?

Just like software as a service (SaaS) solutions, an intranet as a service offering is an all-in-one package that includes cloud-based hosting, support and maintenance, and the intranet solution itself. Organisations will usually pay a monthly subscription fee, which is often more affordable than a large upfront cost.

Additional intranet services include installation and ongoing security updates. These are incredibly useful for companies that don’t have their own in-house IT team or the capacity to manage it themselves.

So if you’re looking to change intranet provider or are seeking your first ever intranet purchase, here are the five core services that any worthy intranet service must provide:

The 5 key intranet services

1. Customisable intranets for every team

This is perhaps the most integral component of any good intranet solution, but it might not be something you immediately think of.

We all understand that every business is different, but we also need to respect that every individual within an organisation is different as well.

Different departments within your company require altogether different applications and services on a daily basis, and your intranet should be able to adapt in a simple way for each of their needs.

For example, the sales team will require a different landing page for their intranet compared to the HR team. So make sure you look for an intranet designed to be customised for different teams.

2. Remote working capabilities

We have progressed years beyond the point where every member of a business was expected to work in the same office every day of the week.

To get the most out of the working day, many team members need access to company data and applications on the go or from home. As such, your intranet should be adaptable and accessible no matter what device the user is accessing it from, and provide a consistent user experience on both desktop and mobile.

Indeed, any intranet service that locks staff down to one computer and one location is going to hinder growth and give competitors an edge.

3. Fast load times and responsive

No matter from where your intranet service is being accessed, it needs to be fast to load and fast to provide the information your teams need. A truly speed-orientated intranet loads perfectly no matter what device it is accessed from and, as such, will have undergone focused development for mobile use, rather than just desktop.

4. Fosters company culture

One of the major benefits of a top performing intranet solution is that it creates a private space for team members to collaborate and get work done. A crucial component of this is an intranet service that fosters a healthy company culture that allows all employees to communicate with each other, share ideas, and feel connected.

There are a number of different intranet applications that can help encourage this community, from internal communications tools to social networking features. Either way, you need to first assess the needs of your organisation and think which applications will best promote employee engagement and push the business forward with new ideas and better collaboration.

5. Boosts your organisation’s long-term objectives

This is something you may likely not consider but it’s a vital benefit of any worthy intranet service.

Instead of just thinking about how your intranet can help your employees and business today, you need to think about how it fits into your plans for the business in a year or five years from now.

Developing, incorporating, and training staff on a new intranet can be both timely and costly, so you need to decide what your long-term goals for the company are and incorporate those into your intranet service today.

Before deciding on your intranet solution, you need to take the time to think in detail about the exact needs of your business, and better yet, speak to everyone in your organisation to get their feedback and ideas. A great intranet service will help push your business forward and open up new and exciting opportunities by providing an effective and collaborative environment – just make sure it includes the above five features!

We’re a leading UK intranet provider

Claromentis is a top UK intranet provider, helping organisations all over the world create digital workplaces that help them work smarter and engage with people to reach their goals. We provide an array of intranet services and software solutions to some of the world's largest brands, as well as ambitious and driven SMEs. Our customers range from Virgin Care and Golden State Warriors to charities, financial organisations, and educational institutions.

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