Key Takeaways
Claromentis and Offscale Consulting, led by Dylan Kienzler, co-developed FranchiseSuite.io to support German franchisors with a proven franchise management solution and local market expertise. Their aim is to help German franchisors unify their operations, consolidate communications, and scale without having to compromise brand integrity.
A partnership built to help franchises scale what works
Claromentis and Offscale Consulting have partnered to launch FranchiseSuite.io, a dedicated solution for the German franchise market. The solution was jointly designed to combine Claromentis’ proven digital workplace platform with Dylan’s franchise operational expertise and German market insight.
Claromentis supplies the Franchise Management Software that keeps networks aligned - featuring onboarding, policies, training, a product knowledge base and operational ticketing systems in one place. And Dylan brings the practical knowledge of a founder and consultant who has experience growing German franchise companies.
Together, we created FranchiseSuite.io – a franchise management solution tailored for the German market, powered by Claromentis technology and adapted with the practical franchise expertise of Offscale Consulting.
What this partnership means for German franchisors
One hub for franchise operations
Centralize SOPs, policies, brand assets, and updates to ensure your franchisees have everything they need in one place. On a single, integrated platform you can:
- Maintain a version controlled operations manual with AI assistance for summaries and quick answers.
- Provide location and role specific support and FAQs using a comprehensive knowledge base.
- Deliver training via the built-in LMS; track policy acknowledgements and course completions with ease.
- Streamline repeatable processes like incident reporting, location audits, supplier requests and approvals with no-code workflows - complete with timestamps and full audit trails.
- Control brand assets with approvals, expiry dates, and templates to protect consistency as you scale.
A platform that users actually want to use
Get full support during rollout with standardized, sequenced training and onboarding. Ensure consistent, measurable outcomes with checklists, learning pathways, and agreed onboarding milestones. Training is blended - with LMS modules and training packs available for managers and field teams. All of this can be accessed within a single franchise management platform. Both you and franchisees will have clear responsibilities, meaning your franchisees adopt the system and start operating faster.
Network visibility and reporting by location
Claromentis’ latest application, ‘Organizations’, provides clear permission-based visibility into individual brands, regions, and locations within your network. Within FranchiseSuite.io, this module is deployed with localized data structures and franchise-specific workflows tailored for the German market — enabling franchisors to monitor performance and support their partners more effectively.
Tools and services made for the German franchise market
FranchiseSuite.io offers German-language interfaces and enablement, plus on-premise, private, or sovereign cloud deployment choices that align with GDPR/DSGVO and data-residency needs. Plus, one of our standard SaaS cloud deployments is located in Germany. Meaning you can choose German data residency no matter which deployment you choose.
Less tool sprawl, more calm and clarity
Replace scattered apps, email chains, and spreadsheets with one system for updates, training, policies, and operational workflows, helping you improve consistency across every location.
Practical support and onboarding from a franchise expert
This partnership ensures German franchisors have a practical plan from week one, combining Claromentis’ technology with FranchiseSuite.io’s local franchise expertise. FranchiseSuite.io supports implementation, customer onboarding, and guides franchisors on designing their bespoke systems, managing internal communications, prioritizing workflow automations, and building an e-learning hub. It also provides clear guidance on which adoption and compliance metrics to track.
About Dylan Kienzler, founder of Franchise Suite and our latest Claromentis partner
Dylan Kienzler is a Germany-based franchising expert with hands-on experience in guiding businesses through the process of building and scaling franchise systems. As the founder of Offscale Consulting, he supports entrepreneurs throughout their journey from independent business owner to franchisor, providing practical guidance and strategic expertise tailored to the German market. As a co-developer of FranchiseSuite.io, Dylan contributed the franchise-specific structure, operational standards, and localization that make the platform uniquely relevant for German franchisors.
Dylan shares insights on franchise growth and market trends through Franchise Insider, an online publication for the German franchise community.
Consistency and clarity for a growing German franchise market
Franchisors need clarity, consistency, and speed to scale successfully. This partnership delivers all three: Claromentis provides the operational blueprint while Dylan Kienzler and FranchiseSuite.io support German franchisors in implementing the system and scaling their businesses effectively.
To see how FranchiseSuite.io can streamline operations for your franchise network, get in touch with Dylan today.
FAQs: Claromentis & FranchiseSuite.io FAQs
What is FranchiseSuite.io?
FranchiseSuite.io is a German-focused franchise management platform powered by Claromentis technology, offering German-language templates, interfaces, and services tailored to local franchisor needs. Meaning you can achieve consistent, efficient onboarding; centralize product and policy knowledge; and keep your network compliant with an AI-assisted operations manual. Integrated e-learning, certifications, and communications drive training and engagement. And no-code ticketing and workflows mean your support and processes run efficiently. All of which enables you to scale your franchise network without compromising on your brand or customer experiences.
Why are Claromentis and Franchise Suite entering into a partnership?
The partnership brings together Claromentis’ technology platform and Dylan Kienzler’s local market expertise to create FranchiseSuite.io — a German-focused franchise management solution that helps franchisors unify operations, consolidate communications, and scale efficiently while maintaining brand consistency.
What is Dylan Kiezler’s role in the partnership?
As the founder of FranchiseSuite.io, Dylan Kienzler combines strategic guidance with the capabilities of the German-focused franchise management platform. He helps franchisors implement the system, establish operational standards, align compliance practices, and scale their businesses efficiently from independent business owner to franchisor. Launch in October 2025.
Do you support German-language rollouts and data-residency preferences?
Yes. FranchiseSuite.io, powered by Claromentis technology, can be deployed on-premise or in private/sovereign cloud environments, including standard SaaS options hosted in Germany. This ensures compliance with GDPR/DSGVO and meets local data-residency expectations.