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Franchise training

Scalable franchise training and onboarding software

Deliver standardized e-learning courses that speed-up franchisee onboarding, bolster compliance, and improve product and service knowledge. 

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Standardize your training. Boost franchisee performance.

The larger your franchise network grows, the harder it becomes to onboard new franchisees, train existing units, and monitor compliance.

This is what makes standardized training essential

With the Claromentis learning management system (LMS), you can build consistent e-learning experiences, streamline onboarding, and certify compliance automatically. It's franchise training, made effortless.

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Create compelling e-learning courses and quizzes

The Claromentis LMS allows you to build courses and e-learning pathways for any training purpose. Whether you're looking to streamline the franchise onboarding process, distribute health and safety training, or refresh franchisee product knowledge. 

  • Build courses and learning pathways using SCORM 1.2 standard content, intranet resources, events, external URLs, and more.
  • Create engaging quizzes to test franchisee knowledge.
  • Assign course tutors and subject matter experts to support learners. 
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Assign courses based on permissions

Implement granular user permissions to assign the right e-learning courses to the right people. You can base this on unit location or brand, as well as the individual user's role in the company. 

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Set course validity dates 

Ensure your franchisees re-take mandatory compliance and regulatory training as and when required with validity dates and automated notifications. 

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Certify and record training

Automatically generate certifications and training records for every user after they complete a course or pathway. You can use this as evidence during external audits to prove regulatory compliance. 

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Personalize franchisee experiences

Set automated LMS triggers that determine what happens after a franchisee passes their training. For example, you could grant access to more learning materials or change their user permissions.

Track completion rates and pinpoint knowledge gaps

Generate clear reporting dashboards using native e-learning data. This gives you insights into franchisee enrollment, test results, completed modules, and more. With this information to hand, you can monitor franchisee non-compliance and identify areas for improvement. 

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Are we the
right fit?

Schedule a 10-minute intro to see if
Claromentis is a good fit for your franchise network.

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Integrate policies and improve compliance

Use any policies and operations manual chapters stored within the Claromentis intranet as modules in your e-learning courses. This enables you to build effect compliance training that improves regulatory understanding, enhances operational efficiency, and simplifies auditing. 

The Policy Manager contains mechanisms for capturing acceptance, as well as an intelligent AI Q&A assistant to help franchisees decipher complex clauses. 

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Design resource-rich franchisee onboarding experiences

Combine your e-learning pathways and courses with our feature-rich franchise intranet software to enhance the onboarding experience. 

  • Build dedicated onboarding pages with buttons to relevant courses, resources, and processes. 
  • Set up project management spaces to organize onboarding steps, site launches, and inspections.
  • Curate a knowledge base full of product details, business model information, and SOPs.
  • Share important news updates and urgent announcements.
  • Communicate via in-system messaging and comment threads.
  • Create collaborative discussion rooms for new franchisees to share advice and motivate one another.
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Trusted by franchisors across the globe

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Claromentis’s simple to use set of tools allows us to create a great looking intranet for our franchisees while giving them access to powerful tools for training and learning. The extensive permissions system allows us to control user access and enable franchisees to control their own sub-users and content creation areas. Customer support during the onboarding has been very fast and the online training has been invaluable.”
Verified customer
Real Estate franchise (51-1000 employees)
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Claromentis is a very good platform and we are very excited to use it for our 'Winkworth Hub'.”
Wilfred Tienzo
Digital Tech Lead and Head of
Data Management at Winkworth
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“We are pleased to provide our valued franchise partners with secure and personalized access to the Viterma Intranet powered by Claromentis. This platform is designed exclusively for authorized users to facilitate seamless communication, collaboration, and access to essential resources within our franchise network.”
Andreas Bacher
Head of Digitalization at Viterma

Platform features

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E-Learning Courses

Design engaging courses and learning pathways to upskill franchisees and onboard new business owners. 

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Quizzes

Test knowledge with intuitive quizzes and encourage franchisees to re-take courses if they fail.

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LMS Triggers

Define rules and actions when a franchisee completes a course, such as changing their permissions.
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AI Policy Manager

Embed policies and chapters of your operations manual into your e-learning courses.

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Knowledge Base

Support your LMS courses with a knowledge base full of product, service, and SOP articles. 
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News and Blogs

Promote new e-learning pathways and remind franchisees of upcoming course deadlines.

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Discussion Rooms

Create collaborative forums for franchisees to support one another and share learning progress.

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Project Management

Help new franchisees get started quickly with onboarding projects and step-by-step task lists.

Benefits of our franchise LMS

Enhance compliance

Use the Claromentis LMS to increase understanding of relevant laws and regulations. When a franchisee completes the training, the system will automatically generate a certificate and update their training record. You can then use this evidence to streamline internal and external audits and inspections, in turn enhancing compliance.

Eliminate ad-hoc training

Standardized, online franchise training cuts down on in-person or ad-hoc training. As a franchisor, you only need to build the courses once and then ensure you update them periodically. It's as simple as that. 

Improve operational efficiency

Train franchisees on your standard operating procedures; embed your operations manual into your e-learning pathways; and harness intranet communications and knowledge base articles to support your efforts. All of which can help your franchisees operate in a standardized and efficient manner. 

Overcome typical staffing challenges

Certain franchise industries, including retail and hospitality, experience high staff turnover rates. Standardized e-learning courses allow franchisees to upskill new hires at speed. With the right user permissions in place, they can also create or share compelling professional development opportunities to boost retention rates. 

Segment and personalize learning

Multi-brand franchises can build and deliver completely tailored e-learning experiences for each brand. This is thanks to Claromentis' comprehensive user permission capabilities.
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Learn more about our franchise use cases

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Franchise intranet and communications

Centralize communications, create one source of truth for documents and assets, and boost franchisee engagement.

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Franchise operations management

Automate repeatable processes, ensure seamless internal and external audits, and keep track of unit performance. 

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Franchise compliance

Distribute policies and enforce acceptance, safeguard your sensitive data, and improve regulatory understanding. 

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Royalty management

Use our configurable workflow to streamline royalty reporting, fee calculation, and evidence collection.

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Or get a complete software overview. 

Claromentis franchise training software FAQs

What are the key components of franchise onboarding?

The key components of franchise onboarding include training, unit set-up, and ongoing support. 

  • Franchisee training. The onboarding training should cover; the franchise business model; brand and culture; the operations manual and SOPs; technology systems and platforms; and compliance obligations. For ease, franchisors should deliver this training via an accessible, scalable franchise LMS like Claromentis. With our software, you can standardize learning, speed-up the onboarding process, and gain valuable insights into franchisee progress.
  • Unit set-up. This requires a blend of legal and operational tasks, including the signing of the Franchise Disclosure Document (FDD), as well as determining sales maps and setting up the physical site (if applicable). 
  • Ongoing support. Even when a franchisee has been successfully onboarded, they will still require regular communication and support from the franchisor and the wider network. Franchisors should provide a centralized intranet that provides ready-to-use brand assets, support ticketing systems, and internal communications tools.

How does the Claromentis LMS enhance franchise training and support?

The Claromentis LMS enhances franchise training and support with its standardized learning pathway capabilities, as well as the software's integrated intranet and communications features.

Franchisor's can build engaging courses, test franchisees (and other end users), and  automatically capture certification. The training is easy to update and share (should regulations change or new product lines emerge). 

Our franchise intranet contains a suite of applications that can enhance franchisee training further, including: 

  • A knowledge base for sharing product information and standard operating procedures (SOPs).
  • News and blogs applications for publishing regulatory insights, promoting new/updated e-learning courses, and more.
  • An AI-powered policy management application (for policies, agreements, and operations manual chapters) that captures acknowledgement and improves franchisee understanding. 
  • Unmissable announcements for alerting franchisees about training deadlines, upcoming compliance audits, and unit inspections.
  • Project management spaces for organizing franchisee onboarding steps, audits, new training courses, and more. 

What are some common features of franchise online training platforms?

Common features of franchise online training platforms, including the Claromentis LMS, include:

  • Course and learning path creation
  • Integration with policies, operations manuals, and franchise training events 
  • Interactive quizzes
  • Certifications and training records
  • Course tutors and mechanisms for requesting support
  • Automated triggers after course completion
  • Course validity dates and automated user notifications
  • Reporting and analytics, including granular test and enrolment insights
  • Remote, self-service access
  • Mobile accessibility

Unlike many other franchise online training platforms, the Claromentis LMS also contains integrated intranet and automation platforms.

Together, the three platforms create an all-encompassing franchise management software (FMS) that streamlines onboarding, bolsters operational efficiency and compliance, and boosts franchisee engagement. 

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Schedule a behind-the-scenes demo

To learn more about our franchise LMS, book a personalized demo with one of our experts. We'll show you around the platform, highlight its key features and benefits, and discuss pricing options. 

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