Our consultants have extensive experience in delivering web solutions for clients around the world. We understand that finding the right global intranet services or extranet services for your business could be a daunting or confusing task, and we are committed to providing clarity throughout our engagement with you.
We are here to provide assistance at the start of any project, and to suggest phased approaches based on your requirements, timelines, budget, your internal web resources and expertise.
The first phase of our global intranet services and global extranet services that involve custom web application development involves building a prototype of your software. This is a low cost service that provides a low fidelity, clickable prototype to confirm the functionality and flow between each screen of the application.
Prototypes take between one and five days, involve up to three iterations of work and customer feedback, and offer several clear benefits to both our staff and our clients:
They are low cost and fast to build.
They act as clear specifications for design and development teams.
They confirm the user experience and flow.
They allow us to quote for the actual design and development on a fixed cost basis.
In projects where you are using our commercial applications without any custom application needs, the prototype is not necessary and is replaced by mock ups to agree the design of the home and content pages of the system.
Once you have fully approved prototype or mock ups, a project plan is built and a project team consisting of designers, developers and testers will together in agile teams to deliver the milestones that have been agreed with you in advance.
Throughout the development phase, our global intranet services and global extranet services ensure that you'll be given access to our staging servers to ensure that you are fully apprised of progress, can share the status with your own colleagues, and have frequent opportunities to offer feedback as the project takes shape.
We offer commercial support contracts for all of our software and custom applications to ensure that you are fully supported and maintained as the intranet continues to evolve and new versions of our framework are released.
Once we have installed your system and the software has gone live to users, we provide a comprehensive support portal, service-level agreements, email support and telephone support during U.K. business hours, as well as support through our partners around the world for all of our intranet services and extranet services.
Training can be delivered either onsite or over the web (webinars) to ensure your intranet administrators are fully familiar with our applications.
The Business Process Management application contains an extremely powerful workflow engine allowing you to create complex workflows. We offer comprehensive training to enable you to implement these complex workflows, however to save your organisation time, we have a dedicated team that can do this for you.