Summary
Connecting and engaging staff across 10 campuses was a critical priority for Global Banking School. After scrapping their ineffective employee benefits platform, they adopted Claromentis: a feature-rich intranet and digital workplace solution that unites, engages, and enables their staff. Since launching the platform in 2024, GBS has witnessed a 9x increase in employee engagement.
About Global Banking School
Global Banking School (GBS) is a renowned higher education institution, providing vocational, undergraduate, and postgraduate courses in banking, finance, construction, accounting, psychology, and more.
The school currently operates 10 campuses across the UK, with half residing in London.
The challenge
GBS didn’t own a company intranet before Claromentis. Instead, they made do with an employee benefits platform — a tool that provided some engagement and recognition features, but offered very little in the way of communication capabilities.
This worked for a period of time. But as GBS scaled, the platform became less effective. The simplistic communication module wasn’t enough to manage their growing teams, remote staff, and ambitious HR efforts.
The solution
Global Banking School required a smarter, more centralized internal communications platform that employees could easily use. This is exactly what Claromentis provided.
Our feature-rich intranet and digital workplace solution acts as one hub for writing, sharing, updating, accessing, and tracking communications. The solution is user-friendly and mobile-accessible, meaning desk-based and remote employees can quickly access the information they need.
As of today, GBS’s most-used applications include:
- News. This application is fundamental for sharing company updates, celebrating notable occasions like Black History Month, and distributing Global Banking School’s popular “Five Minutes” series. This involves profiling different employees and asking them a mixture of work-related and informal questions, such as what superpower they would most enjoy.
- Events. Previously, GBS managed company events via Microsoft Outlook. This led to cluttered personal calendars, particularly for employees that didn’t plan on attending the activities. Now, GBS manages all events, roadshows, and engagement activities in Claromentis. Employees have complete control over whether they engage with the events or not, meaning there’s no bloated calendars or confusion.
- Analytics. Claromentis’ native analytics help the HR team track employee engagement rates and make informed improvements to company culture initiatives.
The outcome
Disengagement and misalignment are now problems of the past for Global Banking School. Since launching Claromentis in 2024, the higher education institution has revolutionized the way it communicates with and enables its workforce.
“Daily logins demonstrate the level of employee engagement within the tool,” says Farrella Ryan-Coker, Head of Human Resources at Global Banking School. “Our staff know that this is the first place to go if they have any questions.”
And the proof is in the data. Since launching their digital workplace a year ago, logins have grown by over 9x, increasing from 134 average visits per day to 1,232.
A better way to enable your multi-site employees
Suffice to say, Claromentis has been a resounding success for everyone in Global Banking School.
Internal communications and HR teams can spread awareness of staff issues, level-up culture initiatives, and monitor engagement levels with ease. Meanwhile, staff benefit from one single source of truth; a user-friendly hub where they can self-service the information they need to deliver superb learning experiences anytime, anywhere.
If you’re eager to follow in the footsteps of Global Banking School, book a consultation with one of our digital workplace experts today. We’ll give you a tour of the Claromentis solution, discuss pricing packages, and help you envision a better, more connected digital workplace.
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