Key takeaways
Claromentis Enablement Hub helped Accessory Exchange New York; centralize and improve their stakeholder communications; streamline processes for purchase orders and other business needs; enhance contact with the Hong Kong offices for task shares; and reduce emails, enabling faster turnaround on requests.
About Accessory Exchange New York
Employees: 100
Industry: Retail
Customer Since: 2013
Accessory Exchange supplies an array of leather goods, handbags, and luggage. Based in New York and Hong Kong, they needed a system which facilitated real-time communication.
They support an array of product types ranging from small leather goods to handbags, luggage, accessories and legwear. Stationed in both New York and Hong Kong, AENY can seamlessly adapt to changing consumer preferences and shifts in marketplace demand. AENY maintains control of their supply chain from design through manufacturing, and does this with the aid of their development office in Hong Kong.
Purpose of the system
The Claromentis North America Team provided valuable training for AENY and helped make recommendations regarding system adoption, which included tutorials and training materials. AENY uses Claromentis Enablement Hub as a central hub for its international offices, facilitating real-time communication between users.
AENY has deployed a variety of apps in order to share information and streamline communication, including Idea Spaces, Info Capture, Knowledge Base, the Document Management System and Calendar, all of which help users collaborate on projects and share information fluidly.
Critical applications
The following applications proved to be critical in meeting AENY’s needs:
- Social project management
- Knowledge Base
- News feed
- Image Gallery
- Document Management System
- Calendar
Why they liked us
Give staff a workplace to call home
Access every app, share information, and collaborate in one central Enablement Hub.
