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Franchise compliance

Franchise compliance software that gives you peace of mind

Ensure uniform operations and compliance procedures. Safeguard your sensitive data. And stay audit-ready, always, with automated evidence trails. 

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Growing franchises need robust compliance systems

The bigger your network grows, the harder it becomes to enforce standards and monitor compliance. Operations vary from location-to-location. Important audit evidence gets lost in disparate folders. Policy compliance becomes a trust exercise rather than an disciplined operation.

This doesn't just impact your customer experiences; it puts you in the regulatory firing line.

Claromentis brings an end to these unruly practices. With automated processes, tracked e-learning, and targeted internal communications, our franchise compliance software brings clarity and uniformity to your compliance efforts. 

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Harmonize your franchise compliance efforts

Ensure every team across your franchise network understands their responsibilities and follows the same uniform compliance procedures, no exceptions. 

  • Build no-code digital forms and automated workflows for executing field audits, assessing suppliers, filing incident reports, and more. 
  • Keep policies, operations manuals, and FDDs up-to-date with automated version control and check-in/check-out editing. 
  • Deliver and track compliance training using our integrated learning management system (LMS).
  • Standardize royalty reporting with a customizable workflow.
  • Curate a franchise knowledge base full of informative product, operations, and compliance documents. 
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Protect your sensitive data and IP

Granular user permissions enable you to hide sensitive customer data and trade secrets from new franchisees and store employees. Claromentis also provides built-in security controls, including two-factor authentication and SSO, to protect your data further. 

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Enforce policy acceptance 

Don't just take your franchisees' word for it. Understand who has and hasn't accepted your policies and operations manual with trackable acknowledgement mechanisms. Our policy management application also contains a helpful AI assistant to improve compliance knowledge.

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Assign mandatory compliance training

Build compulsory e-learning experiences, composed of bitesize courses, quizzes, and training events. With validity dates and automated notifications, you can ensure each franchisee completes their annual compliance training on time every time. 

Create a culture that's compliance-conscious 

Make compliance part of your franchise culture by embedding it in your internal communications efforts. 

Using our comprehensive user permissions system, you can target relevant news, blogs, and announcements to the right brands or locations. Meaning franchisees don't have to sift through pages of non-applicable content to find the insights that impact them. 

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Are we the
right fit?

Schedule a 10-minute intro to see if
Claromentis is a good fit for your franchise network.

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Collect hard proof of regulatory compliance 

Tired of frantically searching for evidence whenever an audit or inspection rolls around? With Claromentis, you can collect proof of compliance without needing to lift a finger. 

  • Capture policy acknowledgement with compulsory check boxes.
  • Build a trail of process documentation, records and POS reports with no-code e-forms and a configurable royalty management workflow. 
  • Generate training records and certificates as soon as a user completes a course on the LMS.
  • Access document audit logs to prove regular updates to your franchise disclosure document (FDD) and policies.
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Turn every franchisee into a brand champion

Compliance doesn't just refer to your legal obligations. Brand integrity is equally as important to your unit sales and reputation. 

Claromentis enables every franchisee to embody your image and deliver faultless customer experiences.  

  • Create a brand-aligned intranet, with the option to design bespoke themes for multi-brand franchises. 
  • Store SOPs and service information in a mobile-accessible knowledge base.
  • Create a repository of up-to-date brand assets for marketing and events use. 
  • Provide online brand training using the Claromentis LMS.
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Trusted by franchisors across the globe

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Claromentis’s simple to use set of tools allows us to create a great looking intranet for our franchisees while giving them access to powerful tools for training and learning. The extensive permissions system allows us to control user access and enable franchisees to control their own sub-users and content creation areas. Customer support during the onboarding has been very fast and the online training has been invaluable.”
Verified customer
Real Estate franchise (51-1000 employees)
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Claromentis is a very good platform and we are very excited to use it for our 'Winkworth Hub'.”
Wilfred Tienzo
Digital Tech Lead and Head of
Data Management at Winkworth
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“We are pleased to provide our valued franchise partners with secure and personalized access to the Viterma Intranet powered by Claromentis. This platform is designed exclusively for authorized users to facilitate seamless communication, collaboration, and access to essential resources within our franchise network.”
Andreas Bacher
Head of Digitalization at Viterma

Product features

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E-Forms and Workflows

Build standardized, uniform e-forms and automated workflows for your compliance processes. 
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AI Policy Manager

Store, update, and distribute regulatory policies and operations manuals, and track acceptance rates

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E-Learning Courses

Deliver effective compliance and operational training across your distributed network.

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User Permissions

Safeguard your sensitive data and trade secrets with granular roles and permissions. 
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Digital Assets

Ensure brand consistency with a library of up-to-date, ready for use IP and marketing assets.

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Project Management

Prepare for upcoming audits and field inspections with collaborative project management areas.
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Dashboards

Closely monitor each unit's training accomplishments and policy acceptance rates. 

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News and Blogs

Write or AI-generate news updates to help franchisees prepare for audits and regulatory changes.

Benefits of our franchise compliance system

Automate evidence capture

Obtain an ongoing trail of audit evidence with our no-code business automation software, InfoCapture. Build standardized e-forms for health and safety inspections, incident reports, employee background checks, and much more. All of which will give you a uniform, historic record of compliance.

You can also adopt our customizable royalty management template to streamline sales reports and fee calculations. 

Personalize regulatory communications

Forget convoluted email chains and outdated document folders. Deliver the right regulatory news and updates to the right locations without any fuss, all thanks to our simple but powerful user permissions capabilities. 

Simply write or AI-generate your news or blog articles and select the groups you wish to share them with. 

Distribute effective compliance training

Our SCORM-compliant learning management system provides the perfect, mobile-accessible hub for building and delivering compliance training. Create your courses and pathways using a variety of content formats; set deadlines and course validity dates; test users with interactive quizzes; monitor pass and fail rates; and generate a complete training record for every user automatically. 

Pass audits with ease

Claromentis doesn't just streamline your compliance processes. It speeds-up your internal, external, and field audits, too. By centralizing your procedures in a transparent, auditable franchise management software, you can maintain an evergreen trail of regulatory evidence, ready to present to your auditors. 

Protect your data

Claromentis is a HIPAA compliant and ISO 27001:2022 and ISO 9001:2015 certified company.

Our franchise management and compliance software contains a suite of security controls, including granular user permissions, two-factor authentication, and SSO. On top of this, we're one of the only providers to offer cloud and self-hosted deployments. Meaning you can host Claromentis on-premise, in a private cloud environment, or anywhere else of your choosing. This gives you greater control over your data. 

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Integrated with our complete franchise management solution

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Franchise intranet and communications

Centralize communications, create one source of truth for documents and assets, and boost franchisee engagement.

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Franchise training and onboarding

Streamline franchisee onboarding, improve network compliance, deliver health and safety training, and more.

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Franchise operations management

Automate repeatable processes, ensure seamless internal and external audits, and keep track of unit performance. 

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Royalty management

Use our configurable workflow to streamline royalty reporting, fee calculation, and evidence collection.

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Or get a complete software overview. 

Claromentis franchise compliance software FAQs

What are the key features and functionalities of franchise audit software?

Franchise audit and compliance software enables franchisors to automate regulatory processes, standardize operations, and strengthen brand integrity. All of which encourages network-wide consistency and improves auditability. 

Key features of franchise audit software like Claromentis include: 

  • No-code e-forms and automated workflows for standardizing and progressing inspections, incident reports, and other compliance obligations. 
  • Learning management systems for creating, delivering, and certifying compliance training, as well as building uniform onboarding pathways. 
  • Policy management applications that enforce franchisee acceptance and improve information retention.
  • Centralized, up-to-date operations manuals, SOPs, and brand assets to ensure consistency across marketing, events, and in-store experiences. 
  • Franchise knowledge base for storing key compliance procedures and FAQs.
  • Project and task management for assigning audit tasks and preparing for site inspections. 
  • Audit trails and version control to prove and track updates to policies, FDDs, and franchise agreements.
  • Performance dashboards and data-rich reports to improve franchisor oversight.
  • Internal communications tools, including news and announcement capabilities, for sharing regulatory updates and upcoming inspections.

What compliance challenges do franchisors and franchisees face?

Franchise networks juggle a plethora of compliance challenges, including:

  • Complying with country or state franchise regulations, such as the FTC's Franchise Rule or the UK's Consumer Protection from Unfair Trading Regulations 2008. 
  • Adhering to wider regulations, such as data protection and labor laws. 
  • Ensuring distributed units follow uniform standard operating procedures and brand guidelines. 

On a more granular level, franchisors and franchisees have their own specific compliance challenges to navigate. 

Franchisors must: 

  • Bear the brunt of government regulations and ensure regular updates to the FDD, policies, and operations manual.
  • Build a business model that's replicable, and enforce uniformity with standardized learning and processes.
  • Ensure the security and compliance of technology platforms and communication channels. 
  • Set financial reporting rules and fee expectations. 
  • Monitor franchisee performance, track policy acceptance rates, and handle any instances of non-compliance. 

On the other hand, franchisees face the following compliance challenges: 

  • Keeping up with changing regulations, new products/services, and updates to the franchise operations manual.
  • Representing the franchise brand and adhering to top-down frameworks and SOPs. 
  • Complying with highly specific local regulations, which other franchisees may be exempt from.
  • Navigating unit-specific challenges, such as maintenance work, damage from natural disasters, and securing planning permission. 

Claromentis' franchise management and compliance software can ease the burden of compliance. Our platform centralizes communications and operations, standardizes compliance procedures, and enables every team member to follow uniform rules and regulations. More than this, our collaborative internal communications capabilities bring franchisors and franchisees together, helping them tackle compliance challenges as a unified force. 

How does Claromentis protect your sensitive franchise data?

Claromentis is a robust franchise management software, built with data security in mind. 

Franchisors can protect their sensitive franchise data, customer information, and IP/trade secrets with: 

  • Granular roles and user permissions
  • Two-factor authentication
  • Single sign-on (SSO)
  • Data encryption
  • IP-based access controls 

You can also harness our built-in learning management system to improve data security know-how in your franchise network. 

Is Claromentis available on-premise?

Yes! Unlike many of our competitors, we provide completely flexible hosting. This means you can choose from SaaS, on-premise, or self-hosted deployments. 

This gives you greater control over your data, which is especially important if your franchise operates within a heavily regulated industry. 

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Schedule a behind-the-scenes demo

To learn more about our franchise compliance software, book a personalized demo with one of our experts. We'll show you around the platform, highlight its key features and benefits, and discuss pricing options. 

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