When it comes to finding a franchise software that combines e-learning and intranet capabilities, franchisors aren’t exactly spoilt for choice.
In most cases, you’re forced to choose between one or the other. If you want both, you’ll have to take matters into your own hands and stitch together multiple disparate tools.
While this “Frankenstein” approach may work, the end result will never operate as smoothly as you would like. With very little coordination between the franchise LMS and intranet, you may encounter issues such as:
All of which will prevent your franchise from meeting its ambitious goals.
To enable your network and succeed as a franchise, you must choose a solution that provides comprehensive, integrated e-learning and intranet functionality.
And that’s where we come in.
Claromentis is a digital workplace and enablement solution, comprising three modular platforms;
Every Claromentis package includes the core intranet software as standard, with the option to bolt-on the LMS and/or automation software if needed. As a franchisor, this allows you to design a comprehensive franchise management software (FMS) — without needing to invest in disparate tools.
But what exactly are the capabilities of our solution? And how can it benefit your franchise network?
In the rest of this article, we’ll dive into the features and benefits of two of our integrated platforms; the franchise LMS and intranet. (For more information on our business process automation platform, please click here.)
Our franchise intranet forms the foundation of your franchise management software. It centralizes your knowledge and operations, enables cross-network collaboration, and strengthens consistency and compliance.
The platform on its own contains a wealth of diverse features, including:
For a full list of intranet capabilities, please visit our dedicated features page.
Our franchise learning management system enables you to design, build, and track courses and training programs for any purpose. Whether that’s onboarding a franchisee, rolling out new product information, or conducting compliance training.
The platform contains a range of intuitive features:
For the sake of keeping things simple, we’ve explained the capabilities of each platform in isolation. But it’s important to remember that our platforms work in tandem.
The overlap between our LMS, intranet, and automation software (if you choose to adopt it) is where the real magic happens.
With that in mind, here are 7 benefits of our unified franchise management software.
In Claromentis, everything your network needs to grow and succeed is under one roof.
This means your franchisees can access the latest training and support material within just a few clicks. Better still, you can harness the content within your intranet (including policies, events, and knowledge base articles) as part of your learning experiences.
There’s no need for franchisees to hop between platforms during the onboarding process.
If they forget the details of an operating procedure, they can quickly navigate to your knowledge base, operations manual, and policy management application. The latter of which contains a helpful AI chatbot assistant to improve information retention and understanding.
Alternatively, they can reach out to course tutors or yourself using our convenient communication tools.
The LMS triggers feature also helps to streamline the onboarding process. With automatic permissions and theme changes, you can progress franchisees gradually and finetune their content experiences — all based on their training accomplishments. This can prevent information overload, as well as improve your data security efforts.
There’s no risk of error-filled SOPs, outdated brand materials, or forgotten compliance training. With check-in/check-out editing, validity dates, notifications, and automated version control, you can ensure your franchisees only have access to the most up to date information. In turn, reducing the likelihood of non-compliance and process inconsistencies.
Forcing multiple disparate platforms on your franchisees may lead to frustration and technology overwhelm. On top of having to learn your business model inside out, they’ll also have to get to grips with your full technology stack.
With Claromentis’s integrated franchise LMS and intranet, there’s only one platform and one learning curve.
This improves the overall user experience and can foster better relationships between you and your franchisees.
Build forums for collaboration and knowledge sharing using our discussion rooms application.
These spaces can be particularly useful for supporting new franchisees during the onboarding and training stages. They also make a great home for your franchise advisory council to collaborate remotely.
Claromentis doesn’t just consolidate your franchise management operations — it also consolidates your performance data.
Within just a few clicks, you can access course enrollment numbers, quiz results, policy acceptance rates, audit logs and more. All of which can help you form a better understanding of franchisee progress and performance, as well as which communications and courses receive the most interest.
Labor shortages are rife in the franchise industry. With our combined LMS and intranet software, you can support your franchisees through these difficult times.
Use built-in rewards and recognition features, self-service e-learning courses, and internal communications tools to enhance employee retention and mitigate high turnover rates. You can even harness the LMS as a foundation for any future recruitment initiatives, such as apprenticeship schemes and college partnerships.
If you’re in the market for a franchise software that provides internal communications features and e-learning, you’ve come to the right place. (And if you’re looking to automate your operations, we can help with that too!)
With Claromentis, you can build a solution that handles your end-to-end franchise management operations, from onboarding a new franchisee to training personnel and conducting annual inspections.
By assimilating all of your communications, documents, people, and processes, you can streamline your operations, strengthen your relationships, and stimulate growth.
Keen to learn more? Book a no obligation discussion call with one of our experts today.