Intranet software for retail
Digitize your retail operations, centralize your communications, and bring clarity to store performance. All with our AI-enabled intranet software.
Everything retail staff need in one hub
Keep everyone aligned on the latest product drops, promotions, merchandising guidelines, compliance obligations, and more with an intranet that centralizes everything.
- News updates, blogs, and urgent announcements
- Standard operating procedures, product information, and policies
- Digital assets and marketing materials
- Staff profiles and location details
- Messaging and brand guidelines
- Projects and task lists
- Staff schedules and calendars
- Knowledge base with FAQs
- Automated HR procedures
Accelerate time-to-information
Ensure frontline retail staff can access the visual imagery, messaging, and promotional details they need to operate compliantly and provide fast customer service support. AI search and assistants speed-up knowledge discovery and summarize lengthy information.
Personalize content for every user
Prevent information overload, protect sensitive data, and deliver store-specific content experiences with our granular permissions system. In addition to this, harness localization features to translate communications and enhance engagement across your multi-lingual workforce.
"The main benefits are that you can really build in a one-stop shop for Retail Staff. It solved our problem of having multiple tools and spreadsheets to be used by our front line employees. It has brough all our process and procedures together, LMS system and the news and announcement functionality allow us to streamline our communication and reach all our staff simply."
"It really felt like Claromentis wasn't just some large company, but that they were a partner with us. They were there to help us understand and grow and learn our business as it relates to the actual intranet. I would definitely recommend working with them."
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"Setting up our intranet site has been extremely smooth and we are excited to keep unraveling all the treasures the system has for our users...we love the system!"
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"I'm Claromentis North America's number one advocate. I work on it every day - I'm working on it now. I can't even imagine how we did it before. Things are much faster for us, and that's a major difference. I think Claromentis improved the way we do things above and beyond."
Distribute product news and developments
Retail moves fast. It's essential your frontline staff keep pace with every change, no matter how small. Share product lines and feature updates on your retail intranet to promote sales, enhance customer care, and improve staff competency. Write these communications yourself, or harness generative AI capabilities to speed up the process.
With intelligent AI search and assistants, it's easy for staff to rediscover internal communications, SOPs, policies, and more at speed.
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Enhance the customer experience
Customers are the most vital asset of any retail business, and outstanding customer service can only happen if your staff are engaged. An intuitive digital workplace engages your staff with collaboration tools, corporate social networking, and inspirational content. An exceptional experience for your staff means an exceptional experience for your customers.
Centralize competitor and market research
Knowing your competitors and target markets is vital for staying ahead of the game. Centralize all research documents and consumer profiles on your intranet to create an access-all-areas knowledge hub. Our Document Management System comes with built-in version control, allowing you to change and revisit historical data.
Collaborate with other stores in real time
Connect your retail teams and encourage employees to share ideas, collaborate on visual merchandising, and celebrate their store successes.
- Message team members directly
- Create dedicated task management spaces for cross-organization projects
- Build discussion rooms for sharing tips and holding "ask me anything" sessions
- Edit documents securely with check-in/check-out editing
- Boost engagement with surveys, polls, badges, and public "thank you" shout outs
Book a personalized demo
Schedule a time to speak to our experts about your project goals and we'll show you how the Claromentis platform can help you achieve them.
Trusted by 100,000+ users worldwide
Strengthen compliance and consistency
Get new staff up-to-speed quickly, keep pace with changing regulations, and ensure every brand inspection goes without a hitch. All with the help of our intelligent, AI-enabled policy manager.
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Draft, review, and edit your policies and SOPs in one application
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Share them with your distributed workforce
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Enforce acceptance with acknowledgement capture mechanisms
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Improve understanding and turn words into learned behavior with AI assistants
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Capture and share your KPIs
Bring transparency and accountability to your retail operations with location-based performance dashboards. For each unit, view:
- Sales metrics
- Operational overviews and SOP variations
- People directories
- Internal communication updates
- Training completions
- Policy acceptance rates
- Custom charts
- And more
All of which help you get a better understanding of compliance, operational consistency, and financial performance across every store.
News and Blogs
Write or AI-generate company-wide and store-specific news updates to keep everyone aligned.
Collaboration Tools
Unite your retail teams, collaborate on visual merchandising, and improve employee engagement.
Knowledge Base
Consolidate service information, product details, and SOP checklists in a searchable library.
AI Policy Manager
Share policies, enforce acceptance, and improve employee comprehension with AI assistants.
Locations
Consolidate store details, performance metrics, and compliance scores in location-based dashboards.
AI Search and Assistant
Speed-up knowledge discovery and customer service responses with AI-powered tools.
Digital Assets
House all of your marketing imagery, digital assets, and logos in a secure, up-to-date hub.
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Badges
Reward hardworking employees with skills-based badges, which they can proudly display on their profile.
Explore the full suite
Process automation
Automate brand standards audits, opening and closing checklists, and more with our no-code automation platform.
E-learning
Onboard retail staff at speed, ensure regulatory compliance, and provide compelling career development opportunities.
Get the full digital workplace
Adopt all 3 platforms to enhance communication, operational efficiency, and compliance across your stores.
Give staff a
workplace to call home
Access every app, share information, and collaborate in one centralized retail intranet. To find out more, book a demo with one of our experts.
