A franchise agent that flags brand non-compliance
The Franchise Brand Standards agent reads audit results across your network, identifies which standards are slipping, and suggests intelligent next steps.
Are franchisees actually following your standards?
A franchisee can read every SOP, pass every training module, and engage with every network update. But that doesn't guarantee they'll follow your standards to the letter every day.
The challenge is finding these instances of non-compliance in a sea of reports and checklists.
That's where our Franchise Brand Standards agent can help.
The agent reads through your in-system audit records, pinpoints non-compliant units and failed standards, and helps you prioritize follow-up actions.
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Customize the agent
Configure the agent's instructions and skills so that it meets your brand and auditing requirements.
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Assign permissions
Set granular user permissions that control who can access the agent and what content they're permitted to see.
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Test and publish
Ensure the agent acts as intended by testing its functionality inside the Agents application.
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Get your answers
The agent reads audit records and auditors' notes, and provides concise, sourced answers to your questions.
"Which brand standards fail most often across the network?"
Get a granular understanding of which specific checks frequently fail during your brand standards audits, and identify emerging trends.
In our 15-unit coffee shop test network, the agent revealed "up-to-date promotional materials" as the most common failed standard. It supported its findings with notes and recommendations from the auditors.
"Which locations have the most major non-compliance audit outcomes?"
Pinpoint the locations that have demonstrated severe non-compliance, with audit references and their associated scores (stored within the audit records).
The Brand Standards agent lists recurring patterns, such as persistent cleaning failures, and intelligently suggests follow-up actions.
Book a discussion call
Are we the right fit? Schedule a 10-minute intro to see if Claromentis Franchise Hub is a good match for your franchise.
"Summarize a location's audit outcomes"
Investigate current and historic pass and failure rates in every location in your network. The agent unearths patterns, summarizes the latest audit findings, and gives you concrete data to support any future training or intervention efforts.
Harness the full suite of franchise agents
The Brand Standards agent is just one of several purpose-built franchise agents in Claromentis Franchise Hub.
To explore the full suite, and learn about our unique build-your-own agent capabilities, click the link below.
“Communicating changes or new information across a network of over 100 locations can be difficult. Claromentis offers a user-friendly solution to this challenge by allowing us to upload documents, news, and training quickly, and then display them in a fresh and visually appealing way that drives engagement."
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“We are pleased to provide our valued franchise partners with secure and personalized access to the Viterma Intranet powered by Claromentis. This platform is designed exclusively for authorized users to facilitate seamless communication, collaboration, and access to essential resources within our franchise network.”
“Claromentis is now an integral part of our franchise owners’ daily business routines. It allows us to have an internal hub full of documents, resources, and updates designed to make our franchisees more successful in their markets.”
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“We're only early days, but we already know this is really going to help us as a franchise. We love how professional the site will look to onboarding franchisees, and how it will provide our franchisees with instant access to knowledge and support without them having to wait for us to give them an answer.”
Benefits of our Franchise Brand Standards agent
Get broad and focused compliance insights
Get a bird's eye picture of brand compliance across your network, as well as granular insights into each unit's audit records.
This blend of broad and specific insights enables you to identify wider trends and prescribe tailored support to struggling units.
Find and prioritize next steps
The Franchise Brand Standards agent reads your audit records and finds patterns in the pass and failure rates. It then suggests recommended next steps based on the auditors' notes, such as follow-up inspections, staff training sessions, or updated marketing packs.
Detect standards that commonly slip
The Franchise Brand Standards agent compares audit results across every location in your network and highlights common failure points, such as non-compliant promotional materials, unsatisfactory cleaning practices, and poor customer experiences.
Back up franchisee conversations
The agent unearths quantitative and qualitative evidence of franchisee non-compliance. Head office can use this information to reinforce any follow-up audits and meetings.
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Franchise operations management
Standardize brand audits and daily unit checklists, automate incident escalation, and boost compliance.
Franchise LMS
Enhance franchisee understanding, consistency, and compliance with trackable e-learning courses.
Franchise performance dashboards
Get a clear, real-time view of performance and compliance rates across your network.
Franchise intranet and communications
Store your SOPs, operations manual, digital assets, and more in an on-brand franchise intranet.
Get the full Franchise Hub overview.
Detect non-compliance at scale
Spot instances of non-compliance and get actionable trends, recommendations, and follow-up suggestions. No matter how many units you operate.
