Locations
Enhance franchise multi-location management with Locations, an application that centralizes sales, operations, and compliance data for every unit, region, or brand.
One data-rich dashboard for every franchisee
The more franchisees you onboard, the harder it becomes to monitor compliance, operations, and sales on a unit-by-unit basis.
Locations overcomes these visibility challenges, providing clear, real-time performance insights in one convenient dashboard.
Available as an application within the Claromentis Franchise Platform, Locations enables you to:
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Locate site address and staff contact details instantly
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Track real-time financial data points
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Monitor operational performance, training, and compliance
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Keep up to date with project documents, discussions, and internal communications
All of which helps to improve brand consistency, operational compliance, and franchisee competence.
Operational overview
Get a summary of franchise agreement dates, staffing information, and unit-specific SOPs.
Sales statistics
View gross and net sales and profit margins, as well as NPS scores and annual revenue-to-date charts.
Document database
Access recent documents, such as unit reports, insurance quotes, and marketing assets, in a separate tab.
People directory
Familiarize yourself with franchisee team members and contact staff directly via the people tab.
Internal communications
Keep up to date with franchisee progress and challenges with unit-specific news updates and discussion threads.
Location map
Mark new and existing franchise units on an embedded Google map, with the ability to draw franchise territory boundaries.
Custom components
Build your own custom components, such as monthly revenue charts, to receive the specific insights you need.
User permissions
Ensure franchisees only see information relevant to their location or region with granular user permissions.
Training completions
Keep track of franchisee training records and identify any pending course completions.
Policy acceptance
See which franchisees have (and haven't) acknowledged your policies, SOPs, and Operations Manual.
Franchise analytics
Compare location data against targets or benchmarks to identify trends and provide support across units, regions, and brands.
Franchisee monitoring
Support franchisees with checks that reveal when they are struggling. Then take action to help them succeed.
Track real-time financial performance
As a franchisor, there may be times when weekly or monthly sales reports simply aren't enough. For instance, when checking up on a struggling location, investigating royalty reporting errors, or gauging the success of a unit-specific or regional campaign.
Locations gives you the real-time data you need, whenever you need it. Including:
- Gross sales/revenue
- Net sales/revenue
- Net profit
- Net profit margin
- NPS scores
Historic revenue charts are also accessible within the application. These can be useful when reviewing performance, readying a unit for resale, or nurturing franchisee leads.
Eager to see more?
We'd be more than happy to show you a behind-the-scenes look at Locations or the Claromentis Franchise Platform as a whole. Simply book a quick discussion call with one of our experts.
Trusted by 100,000+ users worldwide
Capture and monitor proof of compliance
Franchise success hinges on uniformity and repeatability. But it isn't enough to share up-to-date SOPs and FAQs hope for the best. You need ongoing proof of operational compliance and brand consistency across every unit.
The Claromentis FMS helps you capture this compliance via policy acceptance rates, SOP acknowledgement, training records, process logs, and third-party API/POS integrations.
Locations then displays these real-time data points in a single dashboard, allowing you to identify and resolve compliance gaps proactively.
Support long-term franchisee development and growth
Franchisee development goes far beyond the initial lead nurturing, conversion, and onboarding stages. To ensure every unit succeeds now and in the future, you need 100% visibility into unit-by-unit performance.
Locations helps you review financial trends, flag underperformance and non-compliance, and pinpoint franchisees that may need additional support.
Once you identify a problem, you can quickly implement a plan to fix it. With all the workflows, progress tracking and evidence needed to take a struggling franchise location from zero to hero.
How Locations can benefit your franchise
Enhance operational consistency
Locations provides total clarity into unit-by-unit operations. In one dashboard, you can scan through communications, documents, sales numbers, training completions, process logs, and more.
This makes it easy to discern whether franchisees are (or aren't) following your standards.
You can then harness Claromentis' integrated franchise intranet, LMS, and comms tools to target non-compliant units and resolve consistency problems.
Improve decision-making
Real-time performance data, coupled with the clear dashboard views, allow you to proactively identify risks and make informed decisions.
Here's how that may look in practice:
Are net profits substantially lower in one location? Organize a thorough review of expenditures. Has a franchisee forgotten to complete their annual health and safety training? Send an in-system message. Has a unit encountered repeated issues during their store opening procedures? Send a regional manager to investigate.
Strengthen franchisor-franchisee relationships
As your network grows and your responsibilities multiply, it can be difficult to maintain a personal touch.
Locations' people directory tab and integrated communication tools make it easy to get to know teams and contact staff members quickly. In turn, strengthening franchisor and franchisee relationships.
Bolster compliance
Training and policy acceptance reports enable you to gauge unit compliance and escalate any problem areas, such as failed health and safety training, late POS reports, and incomplete brand audits. You can also use this data as evidence during regulatory audits.
Manage your network with ease
As a franchisor or business owner, you can quickly view basic unit details - such as start date and territory - and manage your growing network with ease. Locations allows you to add new units, edit their profiles, and access archived or suspended business data for posterity.
Part of the Claromentis FMS.
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“Claromentis has provided us with one source of truth, which has improved clarity and communication throughout our network. Franchise partners now benefit from better visibility and organization.”
"Communicating changes or new information across a network of over 100 locations can be difficult. Claromentis offers a user-friendly solution to this challenge by allowing us to upload documents, news, and training quickly, and then display them in a fresh and visually appealing way that drives engagement."
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“We're only early days, but we already know this is really going to help us as a franchise. We love how professional the site will look to onboarding franchisees, and how it will provide our franchisees with instant access to knowledge and support without them having to wait for us to give them an answer.”
Bring clarity to your franchise operations
Adopt the full Claromentis franchise management software to streamline operations, improve network communications, and enhance performance across your franchise network.
