Manual Magic AI®
Generate structured, brand-aligned SOPs at scale. Refine them with human expertise. And disseminate them across your network with Claromentis Franchise Hub.
About Manual Magic AI®
Manual Magic AI® is a private LLM that transforms scattered IP, legacy documents, and even scrap notes into structured Operations Manuals, SOPs, checklists, FAQs, infographics, and more.
The integration is available to franchisors and operations administrators as a paid subscription, and can be accessed via the Claromentis Franchise Hub application menu.
Reduce SOP development time by 75%
Manually sifting through stacks of operational documents and turning them into usable SOPs takes time.
Manual Magic AI® does this heavy lifting for you.
Upload up to 200 files at a time, prompt the AI, and generate structured Operations Manuals, SOPs, checklists, or similar in a matter of seconds. All trained on your network's brand, values, and tone of voice.
All that's left is to review the draft materials, refine the copy, and approve the final version.
Content governance
Bake governance into the content creation process with assigned owners, defined review stages, automated version control, and role-based access.
SOP categorization
Manual Magic AI® automatically sorts generated content into five scorecard categories, covering the full breadth of your network operations.
Regional variations
Need regional or brand-specific variations? Permit localized SOPs within the application, and personalize content experiences with role-based permissions.
A private AI, trained on your approved IP
As a Manual Magic AI® subscriber, you'll receive your own private language model that is trained exclusively on your approved intellectual property.
The AI will never ingest external materials or use your highly confidential SOPs to train its model. This protects your IP and eradicates any possibility of AI hallucinations.
Book a discussion call
Are we the right fit? Schedule a 10-minute intro to see if Claromentis is a good match for your franchise network.
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Turn written procedures into daily habits
Manual Magic AI® helps you structure your operating framework. Claromentis Franchise Hub helps you bring it to life.
Once a document is ready, upload it into the Policy Manager application and prepare it for distribution. You're then free to use the full franchise management software suite to embed this knowledge into your daily operations.
Enforce acceptance
Distribute your SOPs and manuals with mandatory read-accept checkboxes, and enhance employee understanding with a built-in AI assistant.
Assign training
Improve SOP understanding with compulsory e-learning courses. Test knowledge, certify completion, and assign course tutors for additional support.
Standardize procedures
Turn written SOPs into actionable checklists and standardized processes using no-code e-forms and automated workflows.
Track compliance
Monitor SOP acceptance, training completion rates, process compliance, and audit reports across your network via data-rich performance dashboards.
Get a complete overview of Claromentis Franchise Hub.
Built on 40 years of franchise experience
Manual Magic AI® was founded by Penny Hopkinson, a Companion of the British Franchise Association.
Penny has worked as a journalist, consultant, and author within the franchise space for 50 years. Over this period, she has written and co-authored several books, including Manual Magic: Create the Operations Manual Your Franchisees Need to Succeed and The AI Edge: How to Thrive within Civilization's Next Big Disruption.
This knowledge is embedded in Manual Magic AI®, making it the best choice for any franchisor eager to augment their operational workflows.
How Manual Magic AI® benefits your network
Reduce administrative burdens
Generative AI capabilities handle the drafting and structuring process, saving your administrative teams hours of manual work.
All they need to do is carefully select the initial IP resources and refine the generated content.
Accelerate franchisee readiness
Newly signed franchisees can access approved SOPs and operational content in a single, version-controlled library - as opposed to a series of files scattered across tools, emails, and shared folders.
This single source of truth accelerates time-to-competency and unit launches.
Increase brand consistency and compliance
Outdated, half-complete Operations Manuals and SOPs are a threat to brand consistency, operational compliance, and customer experiences.
Claromentis Franchise Hub's integration with Manual Magic AI® empowers you to create a single source of operational truth. Thus reducing the chance of franchisees accessing old or non-compliant SOPs.
You can then harness the full FMS application suite to distribute, standardize, track, and govern this knowledge.
Improve knowledge governance
When knowledge is stored across a myriad of disparate applications, content governance falls by the wayside. Admin teams may forget to update a critical PDF or to remind franchisees to discard their old, printed manuals.
Though these errors may seem small in isolation, they can quickly snowball into widespread compliance and consistency problems.
Manual Magic AI® and Claromentis Franchise Hub bake content governance into every SOP, manual, checklist, and process. Ensuring there's only one up-to-date version of every document.
Enable franchisees and frontline teams
Give franchisees and frontline teams instant access to your organization's approved resources through a centralized operational knowledge hub, AI-powered search and intelligent AI chat assistants.
No more phone calls or emails to Head Office. Teams can search, ask questions and instantly retrieve the latest approved procedures, policies and operational guidance on any device.
Who is Manual Magic AI® for?
Franchise networks
Produce a scalable, replicable operating framework with the ability to personalize SOPs for each region and brand.
Multi-site organizations
Bring consistency and structure to your multi-site organization with a single source of operational truth.
Customer testimonials
"Communicating changes or new information across a network of over 100 locations can be difficult. Claromentis offers a user-friendly solution to this challenge by allowing us to upload documents, news, and training quickly, and then display them in a fresh and visually appealing way that drives engagement."
“Claromentis has provided us with one source of truth, which has improved clarity and communication throughout our network. Franchise partners now benefit from better visibility and organization.”
"Claromentis fosters a sense of connectedness to the company as a whole, regardless of where someone is located. We’re currently working a lot on our culture, and communication is essential for modifying behaviours and creating awareness on a variety of staff issues."
“We're only early days, but we already know this is really going to help us as a franchise. We love how professional the site will look to onboarding franchisees, and how it will provide our franchisees with instant access to knowledge and support without them having to wait for us to give them an answer.”
“Claromentis is now an integral part of our franchise owners’ daily business routines. It allows us to have an internal hub full of documents, resources, and updates designed to make our franchisees more successful in their markets.”
Manual Magic AI® FAQ
How does Manual Magic AI®'s pricing work?
Manual Magic AI® is available to Claromentis customers through a per-user subscription model. This is calculated based on the number of users that create and manage policies in the system.
Who is the Manual Magic AI® integration for?
Manual Magic AI® is purpose-built for franchisors and multi-site organizations. However, it's also suitable for scaling SMEs.
Can we request additional support with the rollout of our SOPs?
Yes. Manual Magic AI® offers a paid White Glove Service through its associated franchise consultancy, Manual Writers International®.
This premium service includes:
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A pre-subscription evaluation to assess your current operational content, SOP maturity, and platform readiness.
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Onboarding support to help you get the most out of the platform, configure your branding, and navigate your initial uploads and operational architecture.
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A post-onboarding review of your first 10 SOPs (once they have been generated and refined by your human experts).
To request this service, please get in touch with the team at Manual Magic AI®.
Bring structure to your multi-site operations
Create a structured, scalable, and accessible operational framework with the Claromentis Franchise Hub and Manual Magic AI® integration. To find out more about the collaboration, schedule a demo.