Generative AI in healthcare can free your staff from time-consuming clerical work and monotonous note-taking tasks, which in turn can boost productivity and engagement. To help you embed AI in your operations, we’ve listed 5 key use cases — as well as some tips to help you mitigate security risks and maintain compliant.
47% of organizations in the healthcare industry have already adopted generative AI, according to recent research by McKinsey. Of these organizations, an incredible 64% have quantified measurable ROI.
This augmentation doesn’t just benefit patient care — it also has the power to redefine staff experiences.
With over 50% of US healthcare professionals experiencing burnout regularly, AI presents an invaluable opportunity for organizations. Ease up workload pressures, and you can give your workforce more time to focus on valuable work, more time to dedicate to patient care, and more time to breathe.
With that in mind, we’d like to highlight 5 applications of generative AI in healthcare — and how they can tangibly improve staff experiences across your workforce.
Bureaucracy problems are rife in the healthcare industry, with clinicians spending upwards of 28 hours per week on administrative tasks alone. That’s a significant chunk of time your staff have to cram into their already busy working weeks.
AI can effectively reduce the time spent on these tasks. Employees can generate discharge summaries, collect medical notes via voice-to-text software, or draft internal emails within seconds. This gives them more time to focus on improving patient outcomes, and less time sitting behind a computer screen.
Every employee within your organization must read, accept, and understand your regulatory policies — whether they pertain to HIPAA, GDPR, The Care Act 2014, or any other related frameworks. This is vital not only for maintaining high standards of patient care and safeguarding PHI, but for passing your external audits seamlessly. Failure to demonstrate clear policy knowledge — or apply it in their day-to-day job — and you risk violations and penalties.
All that being said, regulatory policies are long and often filled with complex turns of phrases. For your busy healthcare staff, finding time to read and decipher these documents may prove difficult.
An AI Policy Manager assistant can simplify this by summarizing complex information, answering employee questions, and highlighting important clauses. In the Claromentis digital workplace solution, our intelligent AI assistant appears in every policy document as standard and is highly intuitive to use. There’s no learning curve or prompts necessary — just talk to it as you would a helpful human assistant.
When weaving through hospital corridors or rushing to finish lab reports, workers don’t want to stop their productivity flow to phone up HR or IT for answers to their problems. They need fast, convenient answers in the palm of their hands.
AI that lives within your Document Management application or system can help with this. By ingesting procedural details and directing employees to relevant sections in the document, you can save time across your clinical, HR, and IT departments. Employees can quickly find answers to the questions they need without interrupting their flow or requiring hands-on help.
Healthcare staff can also use AI to summarize and simplify findings from research, drug updates, and new clinical best practices. This helps them ingest critical information at speed, without wasting hours reading through lengthy documents.
With a secure digital workplace solution like Claromentis, they can then share their top-level findings via AI-generated news articles and blog posts. All it takes is one clear prompt and the AI handles the rest.
Regardless of which AI tool you use, please be mindful of any inaccuracies in your generated content. It’s always best to review prior to publication to ensure you don’t spread misinformation. In Claromentis, intranet users with the correct permissions can enforce these pre-publication checks with mandatory content approval mechanisms. This means the content won’t be published to your digital workplace or intranet site unless it explicitly receives sign off.
Some powerful AI tools can help clinicians implement more personalized care plans. These platforms ingest a vast amount of data (including medical notes, blood pressure readings, and genetic data), generate relevant patient treatment plans, and then feed these plans back to the system and/or clinician for review. Certain algorithms may even be able to recognize and flag interactions between medications.
This blend of analytical and generative AI can free medical teams from scrolling through multiple documents and manually extracting the information they need.
The healthcare sector is one of the largest targets for cybercriminals — no doubt because of the vast array of protected health information (PHI) they can use as a bargaining chip.
In recent years, organizations across the globe have been subject to colossal data breaches and ransomware attacks. And these events show no signs of stopping.
So, while AI is an invaluable tool for augmenting healthcare staff and reducing fatigue and burnout, please bear in mind that it comes with some risk. Don’t ever hop onto the latest AI trends in healthcare without strengthening your defenses first.
When deciding to adopt AI into your technology stack:
Healthcare professionals across the globe are struggling. Increased demand, growing levels of “tool fatigue”, and stress-related burnout now seem part and parcel of the job.
But it shouldn’t be this way. With an effective, secure, and AI-powered digital workplace solution, you can augment workloads, eradicate tedious tasks, and give your clinicians more time to spend on what really matters — helping your patients live healthier, better lives.
Available in the cloud, on-premise, or in a self-hosted environment of your choosing, the Claromentis digital workplace is designed for heavily regulated industries, including healthcare organizations. It’s HIPAA compliant, full of watertight security controls, and boasts a suite of integrated platforms:
But this is only skimming the surface. To find out the true extent of Claromentis’ regulated digital workplace, book a quick discussion call with one of our experts. There are no hard sales or catches. In just 10 minutes, we’ll help you identify whether Claromentis is the right AI-powered solution for you.