Last updated: 1st October 2026
Business automation software turns manual, email-driven processes into workflows that route and record themselves. The 15 tools below fall into four groups: RPA bots, app connectors, enterprise low-code suites, and no-code process automation. The right choice depends on who builds the processes and where your people already work. RPA is best for high-volume back-office tasks, and connectors handle simple jobs between apps. If non-technical teams run approvals, requests, and audits across sites, keep workflows, communications, training, and policies on one platform. That’s where Claromentis Enablement Hub fits best.
Innovation is hard-coded into our DNA. From the Roman-era water mills to the robust iron machines of the industrial revolution, the human race has always found ways to work faster without working harder.
It’s no different today. With the widespread adoption of automation, generative AI, and now AI agents, it’s never been easier for businesses to streamline their processes and augment their teams. So much so that McKinsey estimates generative AI and other current technologies could automate work activities that take up 60 to 70% of employees’ time.
Of course, to achieve this level of operational efficiency, you must first adopt the right business automation software. Only then can you lay the foundations for sustainable, scalable, and ROI-boosting digital innovation.
That’s easier said than done. Search for business process automation software and you’ll find RPA platforms built for fleets of software bots, connectors built for linking cloud apps, and enterprise suites that need a development team. Each one is good at a different kind of automation, and picking the wrong kind is an expensive mistake to unpick a year later.
In this blog, we’ll explain the ins-and-outs of business automation software, share seven things to check before you buy, and compare 15 of the top platforms on the market. We’ll also cover which tool fits which job, and why so many automation projects stall after the pilot.
Business automation software is any tool that turns a manual task into a semi-automated or fully automated process. Most products fall into one of four groups:
Done well, any of them gives you fewer re-keying errors, faster turnaround, more reliable data for reporting, and an audit trail you didn’t have to assemble by hand.
Since 2025, most vendors in every group have added AI agents: software that decides the next step itself instead of following a fixed rule. Gartner expects agentic AI to make at least 15% of day-to-day work decisions autonomously by 2028, up from none in 2024.
In the same research, Gartner predicts that over 40% of agentic AI projects will be canceled by the end of 2027, because of rising costs, unclear business value, and inadequate risk controls.
So before you hand a process to an AI agent, make sure the process itself is documented, owned, permission-controlled, and auditable. Business process automation gives you that groundwork.
After the third demo, feature lists start to blur together. These seven questions will help you tell the tools apart.
In our experience, most tools answer two or three of these very well and leave the rest to other software. So each entry below explains where the tool fits, and where it doesn’t.
Start with the summary table, then read the entries that match your situation.
Where a vendor publishes a starting price, we’ve included it (checked October 2026). Several of the enterprise platforms here quote on request.
Claromentis Enablement Hub brings three platforms together: an intranet, a SCORM-compliant learning management system, and InfoCapture, our no-code business process automation platform.
InfoCapture turns paper and email processes into e-forms and workflows with statuses, triggers, SLAs, notifications, permissions, version control, and reporting. Ready-made templates mean you rarely start from a blank page. And because the workflows live next to your news, policies, knowledge base, and training, people complete processes in the place they already go for everything else.
AI is built into the automation, too:
SSO, REST APIs, and third-party integrations connect Enablement Hub to the rest of your stack. You can host it as SaaS, on-premise, or in a private cloud, and we’re ISO 27001:2022 certified and HIPAA compliant.
Automation Anywhere is a cloud-native platform that combines software bots, document processing, and AI agents. It’s built for automating rules-based work across many systems at once, such as invoice processing or claims handling.
How Enablement Hub compares: if most of your processes involve people (requests, sign-offs, audits), Enablement Hub is the better fit, and it puts the intranet and training those people use on the same license.
UiPath is one of the best-known names in RPA. It has extended its platform into agentic automation, with UiPath Maestro coordinating bots, AI agents, and people across long-running processes.
How Enablement Hub compares: if you want to get everyday processes off email before (or instead of) building a bot program, Enablement Hub gives you BPA, communications, and e-learning without needing an automation team first.
Power Automate builds cloud flows between Microsoft 365 and a large library of other connectors, adds desktop RPA, and uses Copilot to help draft flows.
How Enablement Hub compares: you don’t have to choose between them. Enablement Hub syncs users from Microsoft Entra ID (Azure AD) and works alongside Microsoft 365. It adds the intranet, LMS, and policy management that turn a flow into a process everyone knows about and has been trained on.
Zapier connects thousands of cloud apps with “if this, then that” automations called Zaps. It now includes AI agents, Tables for storing data, and Canvas for mapping workflows.
How Enablement Hub compares: where Zapier moves data between apps, Enablement Hub handles structured, auditable workflows with SLAs, escalations, and permissions, and the people completing them work inside your own branded digital workplace.
Kissflow is a low-code, no-code platform for building process apps and workflows. It sells on fixed annual agreements, with no surcharge for AI or API usage.
How Enablement Hub compares: both platforms let business teams build their own processes. Enablement Hub also pairs those workflows with a knowledge base, policy management, and an LMS, so the process, the guidance behind it, and the training on it all sit together.
Pega Platform combines case management, workflow, and real-time decisioning, with Pega GenAI Blueprint to help design applications.
How Enablement Hub compares: for the internal processes behind your day-to-day operations, Enablement Hub is quicker to adopt, and process owners can change workflows without a development cycle.
Appian is a low-code platform for building process applications. It includes a data fabric that connects data across systems, process mining, and AI capabilities.
How Enablement Hub compares: with Enablement Hub, automation sits with non-technical teams, alongside the intranet and e-learning that drive adoption across the business.
Bizagi is known for Bizagi Modeler, a free tool for mapping processes in BPMN notation, and a platform for turning those maps into automated processes.
How Enablement Hub compares: once your processes are mapped, Enablement Hub keeps the automated process, the related documents, and the communications in one place, so processes live where people already work.
Nintex covers process mapping, workflow automation, RPA, document generation, and e-signature. It has recently brought these products together into a single platform for agentic business orchestration.
How Enablement Hub compares: InfoCapture is built for non-technical teams, and one Enablement Hub license also covers training and internal communications.
Process Street now describes itself as a compliance operations platform. It turns procedures into checklists and workflows, and its AI agent, Cora, helps with compliance and risk.
How Enablement Hub compares: InfoCapture runs checklists too, as part of end-to-end workflows with e-forms, SLAs, and audit trails, and Enablement Hub adds policy acknowledgement and tracked training on the same platform.
ProcessMaker is a low-code business process management platform with a drag-and-drop designer, intelligent document processing, and AI features.
How Enablement Hub compares: you won’t need a developer to build in Enablement Hub, and every process sits inside a fully branded intranet portal with SSO, so automation becomes part of everyday work.
Creatio is a no-code platform for CRM and workflow automation, with AI agents built in. Its strength is automating sales, marketing, and service processes.
How Enablement Hub compares: if your priority is internal operations, Enablement Hub is CRM-agnostic and designed for internal processes, knowledge, and compliance.
SS&C Blue Prism provides “digital workers” for unattended automation, with a strong focus on security, governance, and audit. That’s why it’s common in banking and insurance.
How Enablement Hub compares: you don’t need a center of excellence to get started. Enablement Hub suits mid-market and enterprise rollouts alike, and it delivers automation inside an integrated digital workplace that the whole workforce uses.
Comidor combines business process automation, RPA, low-code app building, and AI and machine learning features in one platform.
How Enablement Hub compares: alongside configurable BPA, Enablement Hub gives you an intranet, LMS, and policy management, with the governance controls regulated organizations ask for.
If you’re still deciding, start with the job you need done:
You can combine them, too. Enablement Hub connects to other systems through APIs and integrations, so an RPA bot or specialist system can sit behind a workflow your people start in Enablement Hub.
In a 2020 McKinsey survey, only 61% of respondents said their companies had met their automation targets. The companies that hit them were seven times more likely to formally involve the communications function while implementing automation, and more than twice as likely to involve HR.
Take a new purchase approval process as an example. Before anyone uses it, every manager has to know it exists, understand the new steps, and find the form when they need it. Which means announcing the change, training people on it, and publishing the procedure behind it.
That’s hard to coordinate when the workflow tool, the intranet, and the LMS are three separate purchases owned by three separate teams. Claromentis Enablement Hub puts all three on one platform.
Claromentis Enablement Hub gives you the automation and everything around it that helps people adopt it:
And if building complex automations isn’t your cup of tea, no problem. Our in-house development team can build a custom app, process, or integration for you.
For your operations and compliance teams, that means fewer tools to license, workflows people use, and audit evidence that builds up with every submission. (You can read more about operations and compliance management across multiple sites here.)
Switalskis Solicitors, a Top 200 UK law firm with more than 380 staff across 11 offices, used to receive support requests by email and track them in spreadsheets.
Now, InfoCapture projects capture each request in a standard format, so support teams no longer chase people for missing details, and every ticket sits in one trackable system. Department heads can run their own reports.
“InfoCapture is far and away the most important application in terms of what we’ve achieved with Claromentis Enablement Hub,” says George Lockley, Senior Associate and Special Projects Lead. “I’m still building new IC projects to streamline and workflow processes four years after starting our intranet build.”
Dessercom runs emergency medical services across 38 service points in Quebec, with 80% of its 1,100 staff out on the road. After a period of growth through acquisition, its teams were buried in manual, paper-based admin.
Using e-forms and workflows, Dessercom went completely paperless. Most processes now start with a simple online form that goes straight to the right team.
“No more PDFs, no more scanning, no more emails, no more calls to check if the person has processed the information correctly… A lot of time saved thanks to Claromentis Enablement Hub!” says Emilie Bonneau, Communications Coordinator.
The Arizona SBDC Network was handling support requests by email, with no way to track them, across ten centers spread over long distances. Automated e-forms and workflows now make those requests easy to track and quicker to resolve.
“Because Claromentis Enablement Hub combines intranet software, e-learning, e-forms, workflows, and project management tools into one digital workplace, the teams at the AZSBDC were able to resolve their challenges using a single, integrated platform rather than lots of different tools,” says Amber Medrano, former IT Project Manager.
Every tool on this list automates something well, so match the tool to the people who’ll run your processes day to day.
If you need bots working through legacy systems overnight, an RPA platform is the right call. If your goal is getting approvals, requests, incidents, and audits out of inboxes and into workflows that non-technical teams own, with the communications and training to make them stick, Claromentis Enablement Hub gives you all of it on one platform.
For more ideas on where to start, take a look at these business process improvement examples.
To see how InfoCapture and Claromentis Enablement Hub could automate your processes, book a discussion call with one of our experts.