Privacy Statement.

Claromentis has created this privacy statement in order to demonstrate our firm commitment to privacy. We operate Web sites based in the UK, Australia, and United States of America.

These Web sites are owned by Claromentis Limited or its wholly owned subsidiaries. Claromentis is registered in England No: 3672955. As the central administration for the Web sites is based in the UK we apply UK law to the privacy principles for each one. This Privacy Statement also applies to any other Web sites we may establish in the future, in any location, and which are not specifically named here.

Why We Collect Private Information.

The Claromentis registration, contact and enquiry forms require users to provide private information (e.g. name and e-mail address). Claromentis uses this information to:

  • send users information concerning Claromentis and its products, or its business partners and their products;
  • Process payment for goods or services (e.g. costs associated with conferences, etc);
  • Verify eligibility for access to secure areas of the site; and
  • Claromentis uses Remarketing and Google Analytics
  • Claromentis uses first-party cookies (such as the Google Analytics cookie) and third-party cookies together to inform, optimise and serve ads based on someone's past visits to your website
  • Contact the user when Claromentis considers that it is necessary to do so.

The Web Server upon which the Claromentis site is hosted also collects data such as your originating IP address or domain, the time of your visit, the pages you view, how long you stay, and other generalized information. This data is analyzed to generate statistical reports which help Claromentis to detect traffic patterns and potential errors. This helps us to build a better Web site that is more useful and error free for our visitors.Except for tracing specific errors or malicious attacks upon the Web server this data is not analyzed to identify a particular person or entity.

Confidentiality Assured.

It is the Claromentis policy that personal information is treated as private and confidential. Subject to disclosure to third parties , any personal information you may provide is stored in a secured location, is accessible only by designated staff, and is used only for the purposes for which you provided it (such as to reply to your inquiry or to handle your complaint).

Release of Information to Third Parties.

Personal information will not be released to any other third parties (such as a Claromentis Business Partner) except to progress the matter for which you provided the information in the first instance unless the release of your personal information is required by law or is pertinent to governmental or judicial investigations or proceedings.

'Business Partners' are defined as Distributors, Resellers, or Channel Partners of Claromentis with each one delivering varying levels of goods or services depending upon their relationship with Claromentis. A list of Business Partners can be seen on the Web site; we make reasonable attempts to keep this list as up-to-date as possible. If you have any concerns about a particular Business Partner, whether they are listed or not, you should contact the Claromentis office before you provide us with your personal information.

The Claromentis & Claromentis Web sites may contain links to other, external Web sites. Operation of these links will not cause your personal information to be transmitted to these sites. Likewise, Claromentis cannot be held responsible for the Privacy Principles of other entities.

Security.

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. However, it is up to users of the demonstration area to be aware that this is a public site and as such any sensitive information should not be placed on the site and that any data placed in a public area should be removed by the user.

Customers of Claromentis should be aware that their rights under the Data Protection Act apply and the owners of the Claromentis framework should ensure that their employees are aware that personal information can be stored on them and accessed electronically. The employers should make sure that each employee is aware of this fact.

Update of Personal Information.

You may gain access to personal information we receive from you in accordance with the Data Protection Act.

If you feel that we have received erroneous information or you wish to change any details of the information you have previously submitted you should contact the Claromentis at sales@claromentis.com

Choice/Opt-Out.

Provision of personal information will be taken as consent to receiving communications from Claromentis and business partners. This site provides users the opportunity to opt out of receiving such information at the point where we request information about the user. If you previously agreed to receive communications but no longer wish to, contact the Claromentis at sales@claromentis.com and request that you should no longer be sent anything and that your details be removed from our system.

If you do not wish to have personal information used or stored by Claromentis, its subsidiaries, or its Business Partners, do not use any of the registration or inquiry forms which disclose such information. By choosing not to disclose personal information you are warned that Claromentis, its subsidiaries, or its Business Partners, may not be able to provide the goods or services you require.

Disclaimer.

Claromentis will use all reasonable endeavours to protect and keep confidential any personal information in its possession in relation to its customers, registered members, subscribers, Web site visitors, or anyone else who has submitted personal information to it. If confidential or personal information is accessed by a third party, whether by negligence or otherwise of Claromentis, its agents, suppliers, contractors, related bodies corporate, affiliates or associated parties, to the extent permitted by law, Claromentis is not liable for any loss, damage, costs, or liability.

As we are constantly improving our Web site(s) and the tools you can use to submit and/or manage the data that you provide to us, please refer to this page from time to time to see any new information regarding them.

More Information.

Claromentis reserves the right to alter this privacy statement without prior notice. Please refer to this page for the latest available information regarding the privacy practices of Claromentis Web site(s).

As stated in the first paragraphs Claromentis applies English law to the privacy principles of its Web site(s).

We do not store credit card details nor do we share customer details with any 3rd parties.

Refund/Cancellation Policy

Claromentis requires at least one month's written notice, if a client wishes to terminate their SaaS Agreement.

Delivery Policy

Upon receiving a signed copy of the Agreement, Claromentis will schedule a kick-off call and allocate the required resources in order to complete the project.

Privacy Policy

We do not store credit card details nor do we share customer details with any 3rd parties