Intranet Definition and Benefits


What is an intranet and how will it benefit my organisation?

The term 'intranet software' holds various meanings to both individuals and organisations. Having spent the last 15 years developing and building Claromentis intranet software, we believe that in essence, an intranet is an internal-facing website used by organisations to share information, fulfil processes, complete tasks, promote collaboration and enhance learning.

Intranet Searching Guide

Organisations deploy intranets for the following reasons:

  • Communicate organisational goal and objectives
  • Act as an aid to promote or support the organisation's culture
  • To build and allow employees to complete business processes
  • To store, update and communicate organisational policies and procedures
  • To support departmental, group and individual activities
  • Share knowledge and enhance learning
  • Provide a single source of up-to-date information
  • Promote collaboration
  • Provide employees with a secure digital workspace


Intranet Definition

1. Increased Productivity

Employees are able to locate and find information at a rapid pace, which ultimately contributes to employees' performing their jobs faster. Intranet applications such as a Knowledge Base, Forums application and Document Management System allow employees to fulfil important tasks and processes.

2. Enhanced Communication

Intranets act as powerful tools to aid and promote communication within an organisation. Corporate social networking tools such as the ability to instantly pose questions and comments in real-time. Employees can securely collaborate within secure spaces through permission settings. Communication is a two-way process allowing for employees to voice their opinions and thoughts.


3. Cost-Effective

Information such as documents and policies are viewable through employees' web browsers rather than having to maintain hard copies which have to be circulated appropriately. This reduces duplicated effort and resources and helps organisation to save time and money.

4. Gateway to Third-Party Applications

An intranet should act as a single gateway to third-party applications and information sources. Employees can seamlessly access other applications without having to submit access details each time through Single Sign On functionality.


5. Complete Business Operations and Processes

Custom E-forms can be created to capture and automate relevant business processes such as, expense forms, support desk and appraisal forms.

6. Cross-Platform Capabilities

Support for different platforms ensures that employees won't have to compromise in regards to functionality and preference.