Claromentis OnlineEditor


What is Claromentis OnlineEditor?

Claromentis OnlineEditor is a software application allowing you to edit files stored in the Document Management Application with ease. It streamlines the standard process of having to manually check-out and check-in documents if you wish to make minor amendments. With the Claromentis OnlineEditor the file is downloaded to the browser and once edited, and 'Saved', the document is re-uploaded to the server - whilst maintaining full version control.


Minimum System Requirements

  • Claromentis 7.3
  • Adobe Flash 11
  • Adobe AIR 3.9


How to enable Claromentis OnlineEditor

This application is not enabled by default and requires a local install. It is available only on MAC or PC on any internet browser. (Chrome, Firefox, IE)

Please contact your system administrator, account manager or submit your request in our Discover Support Portal if you wish to have this feature enabled.


How to Install Claromentis OnlineEditor



  1. From Document's detail page, you will be prompted to install Adobe AIR if you haven't got it installed already. This button is going to take you to Adobe AIR website to install Adobe AIR on your Mac or PC.
  2. Once Adobe AIR is installed, notice the same button changed to prompt you to Install OnlineEditor.
  3. Follow instruction to install OnlineEditor and upon successful installation you should now see Edit in OnlineEditor button.



Troubleshooting and Tips

These are several tips to help you overcome common issues with the installation process depending browser and operating system you are using.

  1. Click the Chrome menu Chrome menu on the browser toolbar.
  2. Select Settings.
  3. Click Show advanced settings.
  4. In the Privacy section, click Content settings.
  5. In the Unsandboxed plug-in access section, select Ask me when a site wants to use a plug-in to access my computer (recommended).
  6. Select Manage exceptions... and enter the domain name of your system

More information from Google Chrome Support

WINDOWS 8

If you are using Windows 8, you may need to grant permission to run Claromentis OnlineEditor as an Administrator.

  1. Right click Claromentis OnlineEditor shortcut icon from the desktop and find the location of Claromentis OnlineEditor.exe
  2. Right click Claromentis OnlineEditor.exe to bring up its properties
  3. Under Compatibility tab, Privilege level check Run this program as an administrator


Deploying this using Group Policy?
Visit Microsoft Knowledge Base


MAC OS 10.8

By default, Mac OS since Mountain Lion (10.8) only allows users to install applications from 'verified sources.' You can follow steps below to change the Gatekeeper Settings

  1. Open the System Preferences. This can be done by either clicking on the System Preferences icon in the Dock or by going to Apple Menu > System Preferences.
  2. Open the Security & Privacy pane by clicking Security & Privacy.
  3. Make sure that the General tab is selected. Click the icon labeled Click the lock to make changes.
  4. Enter your username and password into the prompt that appears and click Unlock.
  5. Under the section labeled Allow applications downloaded from: select Allow From Anywhere.
  6. Exit System Preferences. You should now be able to launch Claromentis OnlineEditor automatically

EDITING WITH NON-DEFAULT PROGRAM

  1. Right click Claromentis OnlineEditor shortcut icon from the desktop, taskbar (Win) or dock (Mac) then select Show List
  2. Click Show Document to open the location of temporary file
  3. Right click the file you wish to add and select appropriate program to edit the file