Claromentis Customer Success Stories

Claromentis Customer Case Studies - eBay Enterprise

Written by Paul Morton | Jan 15, 2026 4:31:57 PM

Key takeaways

Claromentis provides eBay Enterprise with a digital workplace that provides a central storage and retrieval archive to find documents, enables and encourages eBay company culture via customisable pages and allows for highly functional custom level solutions. 

Intranet Case Study – eBay Enterprise

Employees: 8,000

Industry: Retail

Customer Since: 2015

A global e-commerce company providing B2B and C2C services worldwide, eBay needed an intranet which reflected their company culture and facilitated communication.

Purpose of the system

The Claromentis North America team engaged eBay through several extensive digital training sessions to help successfully deploy their new intranet software. Claromentis provides eBay with a company-wide intranet, and leverages the internal social network to facilitate better communication across departments. As a replacement platform for a previous intranet, Claromentis has been customized to reflect and build on eBay’s company culture while maintaining a focus on internal organization.

Critical applications

The following applications proved to be critical in meeting eBay’s needs:

  • Document Management System
  • Organization Chart
  • “What’s New” Home Page Component
  • People Endorsements

Why they liked us