CASE STUDY

Sprague

Employees 600

Industry Energy

Customer Since 2016

Benefits

    • Enhanced knowledge sharing
    • Reduced reliance on email communications
    • Increased efficiency and effectiveness as the company continues to grow

Sprague is one of Northeast America’s largest energy suppliers. Since doubling in size, they needed a secure intranet that facilitated knowledge sharing across the company.

Customer background

Founded in 1870, Sprague is one of the largest energy suppliers in Northeast America. With headquarters in New Hampshire and additional offices in the East Coast and Canada, Sprague has over 600 employees since going public in 2013. With a focus on customer support and online tools, Sprague is leading the way in the energy and material handling services sector.

Purpose of the system

Since going public Sprague has more than doubled in size and location. They needed a simple yet comprehensive intranet solution to improve knowledge sharing across the organisation, and Claromentis fit the fit perfectly.

Sprague’s new intranet provides a centralised location for company information, events, policies, and announcements. The use of personalised user profiles and bulletin boards enhances the employee experience and fosters co-worker connections.

Ownership of content is also a big plus for Sprague, with teams enjoying having their own secure areas for sharing content and links.

Sprague intranet landing page in a browser displaying the homepage components

Critical applications

With offices in multiple locations, every aspect of Sprague’s intranet offers greater visibility across the whole company. In particular, Sprague is excited to use:

    • News
    • Calendar
    • Knowledge Base

Why they liked us

Claromentis offers a simple yet very complete intranet offering, and the training was excellent – focused and organised. We were able to create a platform that allows greater employee access to information, helps enable more employee communications outside of email and meetings, and hosts a shared online database of knowledge. Shana – Marketing Manager