discover_changeAs we are all know is our customer support portal. We’re currently planning to redesign the site. The idea is focus on simplicity and ease of use.
These are some new features:

1.       New Logo (cleaner and simpler)
2.       Customer logo will be displayed
3.       Permission based menu system and with extensive publish template
4.       Emphasise on 3 main areas: HELPDESK | WIKI | FORUM (feel free to change this)
5.       Dashboard to show basic stats such as “Monthly status”
6.       Future homepage component to display : “No of ticket need attentions”.. etc
7.       Seamless experience when navigating on Claromentis WIKI pages

Feedback welcomed

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