Understanding User Perspectives

Encouraging the informed participation of the end users – as well as the administrators and departmental champions – is fundamental and sometimes overlooked until after the launch of Phase 1….

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Changing Intranet Suppliers

Claromentis now offers an intranet content migration service, which takes place as soon as the proof of concept is signed off and delivers all the deep structure, menus, content, document sand interfaces needed – before the upgrade to the full commercial license….

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Fighting a full mailbox – stop sending me large files

I am currently working at a client site for consultancy work. This morning I came to the client site and spent a frustrated hour cleaning up my mailbox, as I have yet again reached my email quota, and could not send any more emails before I do some cleaning up. So I set up a…

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Babcock Case Study

The Babcock case study is now available with an interesting account of using Quality Manager for online policies and procedures…

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