Build a Help Desk with Claromentis (Part 2 of 3)

This is the second blog of a three part series, describing how you can provide your customers with a help desk portal 24-hours a day, 7-days a week. In part 1, I discussed implementing customer access, ticketing system, knowledge base and document storage, which are the core of any traditional Help Desk. Today, in part 2, I will…

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Intranet Advice on the Claromentis Intranet Community

We have launched our new Intranet Community and it contains helpful intranet articles and advice. You may be planning to deploy a new intranet in 2014, or perhaps you’d like to improve your company’s existing intranet – either way, you’ll find some useful tips on our Community.     Top Intranet Community Articles: Cloud Hosting…

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