Server with
OS with Apache web server installed
Access to the target system through ssh should be working and tested. On Unix systems, we need also root privileges or access to sudo.
It would be good if we have permission to reboot the system in case of necessity, or have e-mail address which we can send a restart request to and have reply quickly (in 20-40 minutes).
In case Claromentis is to be installed on some not free Unix system, for example RHEL, we need package manager (up2date, yast etc) fully configured.
We should know domain name for Claromentis site
SSL certificate information (if you are planning to use one)
Communication with the Claromentis License Server - By default, Claromentis will attempt to communication with the license server (license.claromentis.com) on port 4433. However, Claromentis can use port 80 for the license validation if port 4433 is not available. Please open your Firewall to “license.claromentis.com” on port 4433.
HTTP port (80 or other chosen by client) must be accessible from outside (At least from our office IP’s 81.1.223.7 and 217.154.95.117).
This ensures that Claromentis can access your software quickly and easily to assist with support investigations and advanced configuration.
Server with Windows
OS and
IIS installed.
VPN access (if required)
Access to the target system through RDP
Administrator username and password (our user account should have at least local administrator rights)
FTP access to transfer file
The server must have internet connection allowing us to download third party software such as mysql, php
-
Time gap when we can install / transferring the system without impacting your network
We should know domain name for Claromentis site
SSL certificate information (if you are planning to use one)
Communication with the Claromentis License Server - By default, Claromentis will attempt to communication with the license server (license.claromentis.com) on port 4433. However, Claromentis can use port 80 for the license validation if port 4433 is not available. Please open your Firewall to “license.claromentis.com” on port 4433.
HTTP port (80 or other chosen by client) must be accessible from outside (At least from our office IP’s 81.1.223.7 and 217.154.95.117).
This ensures that Claromentis can access your software quickly and easily to assist with support investigations and advanced configuration.
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