===================Change the name of the reporter to user defined within the form=======================

For basic information on plugins, please refer: [[claromentis:development:infocapture_plugin]]

In this section we would see how to change the reporter name to user defined name within the form

You can find the xml file of the test project here: {{help:infocapture:plugins:ic_project_-_16_-_to_change_name_of_the_reporter_to_user_defined_within_the_form_-_sp_03-mar-2009_.xml|}}

Lets suppose we have got this test project with ID = 16

{{claromentis:configuration_and_customization:infocapture:plugins:16.1.png|}}

For this purpose, we require plugin_16_add_issue.php

<code php>
<?php
function hd_plugin_16_add_issue($params)
{
	global $db;
	$project = new HDProject();
	$fbform = new FBForm();
	$pid = 16;

	$project_info = $params["project"];
	$issue_info = $params["issue"];
	$issue_fields = $params["issue"]["fields_values"];
	
	if (!$project->Load($pid))
	{
		$errno = "Cannot load current project";
		vard2($errno);
		exit;
	}

	//$user_id is the id of the reporter, which is "0" (ie. default reporter) if no other user is selected 
	$user_id = $issue_fields["reporter_name"];
	if ($user_id == 0)
	{
		//Here reporter name is set to id 1, which is the id of "myself";
		$result = array();
		$result["issue"] = array();
		$result["issue"]["reporter"] = 1;
		$result["issue"]["fields_values"]["reporter_name"] = 1;
		return $result;		
	}
	else
	{
		$result = array();
		$result["issue"] = array();
		$result["issue"]["reporter"] = $user_id;
		return $result;
	}
}
?>
</code>

Place the above file in folder: /httpdocs/intranet/helpdesk/plugins/

{{claromentis:configuration_and_customization:infocapture:plugins:16.2.png|}}

Here, I have logged in as "Claromentis Administrator" and I have selected reporter's name as "User 1 TEST". When I report issue, the "Reported by" field is changed to "User 1 TEST" instead of the default reporter "Claromentis Administrator"

{{claromentis:configuration_and_customization:infocapture:plugins:16.3.png|}}