Claromentis™ Process Manager

Process Manager

Overview

Claromentis Process Manager solutions combine Claromentis software and world-class business process management expertise to provide automated workflows that increase productivity, ensure compliance and improve efficiency.

Business process management expertise

During workshop sessions and site visits, Claromentis consultants help organizations to:

Evaluate areas of improvement for key business processes.
Put in place a sound implementation plan.
Develop strategies for helping staff and external partners to manage the transition.

Cutting-edge technology

Typical workflow solutions may incorporate the following functionality:

e-forms

E-forms

The Claromentis Infocapture tool provides e-form functionality to automate information capture and transfer processes within organizations.
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Notification

Automatic web-mail or instant messages can be sent to one or more individuals at key stages in the process, to request information, provide notification of imminent events, or request approvals.
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Creating business value

Automated workflows support collaboration, reduce errors and increase productivity. In addition, fully traceable approval trails increase accountability and minimize compliance risk.

Typical scenarios include the following:

Helpdesk

Help desk

An ITIL compliant solution that fully supports service level agreements.

Change Management

Change management

Change requests are submitted by employees and routed to authorized personnel for approval, enabling managers to control the change process

Corporate Travel

An employee’s travel requirements are automatically submitted to an external travel agency. The agency provides costs and waits to receive automatic notification of the line manager’s approval before going ahead and making the arrangements.

Corporate Travel

New Hire

Manages the entire employee induction process and can incorporate the allocation of telephones and network resources, set up of briefing meetings, and the provision of relevant company information as well as access to policies and procedures.

Corporate Travel

Purchase order approvals

Line managers automatically receive their teams’ purchase order requests for approval. Once approved, the Accounts department is automatically notified and the total is deducted from the team’s budget

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