Helpdesk Functionality

Maintain service level agreements in accordance with ITIL helpdesk standards. Customizable notifications and colour-coded status reports enable efficient enquiry management.

 

 

Example of helpdesk functinality

arrange a demonstration

join online meeting

read our case studies

call us to discuss

keep me informed

Key Features

• Overview
• Multiple field types
• Rules to ensure data quality
• Variable content
• Ready-to-use templates
• Integration & Collaboration
• Notifications
• Support for plug-ins
• Information for the people who need it
• Helpdesk functionality
• History tracking
• Reporting

 

 

Datasheet