White Papers
An integrated approach for the SME workplace: how can smaller organizations benefit from business-centric portal technology?
A viewpoint paper by Nigel Davies, A Director of Claromentis
Executive summary
Today, small and mid-tier companies (SMEs) face numerous developments that are forcing a change in the way they do business. Increased employee demand for flexible working; customer pressure to adopt collaborative practices; an explosion in the amount of workplace data, and an increase in compliance legislation are all factors that are affecting SMEs. The way they address these issues will have profound implications for their future commercial success – and long-term survival.
While many major large corporations have embraced portal software in an attempt to address some of these issues, SMEs have been slower to adopt the technology. Some have been deterred by high implementation costs. Others are unconvinced that the technology will work for their business, having heard reports of poor integration with everyday business applications. Many are also concerned that a lack of flexibility will make portal technology cumbersome to use, as well as making it difficult for the organization as a whole to respond effectively to change.
By offering its own integrated business applications, and sophisticated collaboration and business workflow tools, the Claromentis™ Framework heralds a new business-centric approach to portal technology that overcomes these issues. This powerful, yet affordable, technology provides SMEs with the opportunity to fundamentally transform the way they do business by implementing smarter, leaner, and more flexible working practices.
However, if SMEs are to leverage this potential, it is critical that the implementation of business-centric portal technology is accompanied by a company-wide review of processes. Experience in large corporations has shown that approaching the matter as an isolated IT issue is responsible for many project failures. By coupling smart business thinking with the Claromentis Framework, SMEs can avoid falling into the same trap as well as reducing costs, increasing productivity, improving customer service and responding faster to changes in the marketplace.
This paper looks at the challenges facing the SME workplace; examines the issues experienced by companies investing in traditional portal technology, and introduces a new business-centric portal environment that provides SMEs with a proven platform for integrated, collaborative working.
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