Features and Benefits

Quality Management Software Easy to use For complex policy and procedure information sets

User-friendly tools allow you to create complex online policy manuals – including cross linking flow charts - without needing specialist technical support.

One of the key challenges is the sheer volume of information that needs to be maintained and referenced in multiple policies and manuals, and in different formats.

Two of the key features of Claromentis quality management software are important in solving this problem.

• All content is online in databases, and can be rendered in multiple formants such as PDFs - on demand.
• All procedures can be included in multiple manuals and policies.

Companies can create individual procedures, group them into policies, and build sets of policies into manuals for key business areas. If an underlying procedure is edited by subject matter experts, all policies and manuals will automatically update themselves to ensure accuracy with no further work needed from the Quality Manager. In staying compliant with legislation or standards such as ISO9001 software greatly impacts the time and effort to demonstrate compliance.

Support for Collaborative Working within qulaity management software

Claromentis quality management software allows approvals and collaboration between users and even external companies when creating, editing and distributing policies and procedures.

There is a comprehensive and auditable permission structure to absolutely ensure that the correct users can collaborate on policies and procedures, preserving the control and authority over the end result by the relevant quality managers. Quality Manager software operates inside the sophisticated and powerful permission system of Claromentis which uses groups, roles, individuals and extranet areas in any combination to control access. In this way the content is accurate as all required subject matter experts can contribute, but the policies and procedures are only approved by the relevant quality managers to ensure the system is completely accurate and up to date.

Employees are only able to view policies once they have been approved for publishing by an authorized owner.

This means that policies and procedures can be created, edited, approved and distributed to exactly the correct groups of people. Claromentis Quality Manager can even control the branding within which each user sees the policies and procedures, with no need for content duplication – the same content is maintained in a single location.

Using the Claromentis Extranet Permission System, if required, you can allow external companies to collaborate on relevant parts of your policies and manuals.

One version of the truth across all business units

Many businesses face the problem that different operating units have different branding, and so the same policy or procedure needs to be copied and rebranded. This is a key concern that needs to be addressed by truly online quality management software, moving away from the old concept of using version controlled but ultimately disconnected application files to support quality management systems.

Using application files inevitably increases the administration required whenever a policy changes – multiple copies need to be retrieved, and the latest versions rebranded and redistributed. This is an error prone and potentially dangerous process – as critical information is needlessly distributed in application files simply to present the information in the correct branding.

With Claromentis Quality Manager the problem is completely solved – each user will see the content of the policy according to the branding assigned to them. This is managed by the sophisticated and powerful permission system of Claromentis, which assigns branding according to hierarchical rules defined by membership of groups, roles or extranet areas. Store every procedure in a central 'bank'. This means you need to make a change once only, and the procedure will automatically be updated in every policy or manual in which it features, and be presented in the correct branding.

Although the online content is a central easy to maintain location for policies and procedures, where required specific procedures and policies can be exported to a wide range of formats including RTF, DOC, XML, PDF and HTML.

User View of Policies and Procedures

Having simplified the challenge of creating and maintaining Quality manuals, policies and procedures – Claromentis quality management software also provides an outstanding, visually appealing and fast interface for the user who needs to find the relevant information.

Quality Manager content is not only completely searchable, but also fully tagged according to any tags your company needs, these are completely customisable. Content can also be filtered by Reference and Title, the user can select to include policies or procedures, or both. Content that matches the tagging, filtering and searching are displayed in an attractive and simple view, with one click to access. When staying compliant with legislation like ISO9001 software like Claromentis quality manager helps efficiency and maintains the evidence necessary to show compliance.