Project Highlights

Babcock Deploy Claromentis Policy Manager

Babcock Infrastructure Services had the opportunity to be the first to pilot the Claromentis Quality Manager application, developed to meet the particular policy management challenges that the Company was facing. The application works by allowing staff to build up a central ‘bank’ of policies and procedures. When manuals are assembled for different contracts, quality assurance staff can specify which policies are to be included for which audience, and the information is then drawn from this central source.

As and when policies need to be updated, staff make changes to the version in the policy bank and the information is then automatically updated wherever else it is held on the system. “Now we only need to make a change once rather than multiple times across numerous contracts,” says Matt. “That way we can avoid duplication of effort and be sure that the policy is updated consistently.”

Simplified policy management

The BIS team has approximately 2,000 policies and procedures in the Claromentis Quality Manager “This project just highlighted the fact that we had policies in multiple locations,” Matt remarks. “By having everything in one place, it will be much easier to control the updating process efficiently. Claromentis Quality Manager helps us to manage the procedure publication process and prove that we have appropriate policies in place.”

The application has been a hit with quality assurance staff at BIS. “We’ve had a lot of great user feedback,” says Matt. “They find it easy to work with and appreciate the support it provides in helping them to stay on top of policy updates.”

“Claromentis Quality Manager helps us to manage the procedure publication process and prove that we have appropriate policies in place.”

Read the full Babcock Quality management software case study here.