The importance of a client project manager to an Intranet Software Project.
Having just returned form a week of training in one of new USA clients, I am again reminded of the difference a single talented project manager from the client side makes to the value the customer receives from Claromentis software.
We have seen this in some of our very largest, as well as our smallest clients. A single, talented individual who has the right skill sets and knows the internal politics and goals for the client can make a fantastic system that really delivers value, as opposed to a deployment of intranet technology that is significantly underused in helping the client to meet their business goals.
It is true that a client project manager needs to devote significant time to the project – and therefore increases significantly the total cost of ownership – but in my view this is the best investment our clients can make in our projects.
General Intranet Posts, People and Cultural Issues, Services
