Intranet Management Software Blog

We are all familiar with tagging and how the so called wisdom of the crowd can help quality information reach the top of searches as part of a natural process.

However in a recent project we have experienced the opposite end of the spectrum, where our client required that the organization should be able to indicate in an unequivocal way the quality of a particular document.

This was particularly relevant to policies and procedures, where they wanted the policy owners to be able to indicate the best procedures, and flag up those where they felt more work was still required.

By using the Claromentis API we were able to rapidly develop a small extension to the document management system that allows for a 3 tier red – amber – green system to be applied to these documents and restrict this by the permission system to ensure that the control is applied appropriately.

The result is made very visible to the users using the traffic light approach, exactly as the client required.

Prod-Document document management, Quality

I am very pleased to say that Claromentis has received ISO9001 accreditation for Quality Management.

This includes the audit of our bespoke and core code processes, which are end to end from specifications to sign off.

It ensures that we :

• Have a set of procedures that cover all key processes in the business;
• Are monitoring processes to ensure they are effective;
• Keep adequate records;
• Are always  checking our code for defects, with appropriate and corrective action where necessary;
• Are regularly reviewing individual processes and the quality system itself for effectiveness; and
• Are facilitating continual improvement.

Thanks to everyone for your help with the work we put in over the last 6 months to gain this important certification.

Prod-Quality ISO9001, Quality