I often ask myself how Claromentis continues to deliver quality solutions and meet deadlines that appeared impossible from the start. It’s only when I’m traveling and “outside the box” do I realize what it really takes to achieve the seemingly unachievable….
Here are the golden rules I see work for us at present:
1. At Claromentis, we refer to our staff collectively as “The Team”. We work together as a team; sharing delight, happiness, frustrations and success in all that we do within the workplace (and regularly outside of work also)
2. Every member of the Claromentis Team brings something different to the table, and everything brought to the table is considered as equal value – regardless of the weight or longevity behind the person presenting it. We are all equal.
3. We each share our opinions freely and contribute to tasks, discussions and problem solving that occur day-to-day – regardless of our direct involvement in the subject. No-one’s opinion is ignored, no opinion is ever incorrect/wrong.
4. We praise each other. If someone does something we like, we tell them. Praise creates a positive attitude and a sense of achievement. We all like positive feedback and rewards – so don’t ever hesitate telling someone they’ve done a good job
5. Freedom – Freedom of speech, creativity, flexibility and respect. Say what you feel, throw those wild ideas out there, throw-in an objective opinion, get involved with some scribbles/art/design on one of the 7 whiteboards, introduce something new to the way we work, go get a haircut outside of your lunch-break, respect the peace if someone needs it, be considerate of others (share sweets/chocolate and ice-cream etc)….
6. Conversation is crucial. We talk to each other throughout the day. We discuss projects, life, technology, jokes etc. This helps creative an atmosphere that everyone is comfortable with… a place that feels more relaxed, despite pressures of looming deadlines.
7. Ask questions – “If you don’t ask, you won’t get” – “If you don’t ask, you might deprive someone of the opportunity to help you”. We all ask questions; even if it’s something that we should know ourselves… just don’t ever be afraid of asking questions. We all do this at Claromentis, and it’s something that helps bring us together and create a sense of value.
8. If you don’t agree with it, challenge it. Claromentis allows anyone to challenge the things we do, the way we work and how we go about our business. A challenge is only “attacking” if it’s received like so. Without a challenge; an alternative opinion; you may never see or believe of a better way of achieving a goal.
9. Don’t stop learning, don’t stop teaching, and don’t stop sharing…. Claromentis pushing everyone to achieve things that might not believe he or she can/could/ever could. We encourage our staff to push their boundaries and extend their skills. This is beneficial for the individual as well as the company, and keeps minds active.
10. Support each other – Despite us all having our own domains to protect and serve, all Claromentis staff have an open ethos on helping others. Regardless of the topic, the time, the pressure of our own projects, we will always try our best to support a colleague in need.
These are just some of the things that keep our team culture alive and healthy (I could have gone on). All the points above give us a sense of belonging and value – something that I believe is crucial to creating a successful team; a successful organization.
So while I prepare for my second day of training in Calgary, Canada, I can sleep comforted by the knowledge that I have a team of highly skilled individuals backing me.
If I log a few issues with them tonight, I’m 100% confident that they’ll be resolved by the time I wake up tomorrow morning. This confirms to me that we have an unbeatable team…one that continues to grow, and one that will continue to strengthen.
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