Over the years we have seen many changes in the requirements of our new customers as we deploy Claromentis in a hugely varying client base.
These changes have been gradual and material, driven both by the significant increase in capabilities of web based frameworks, and by the changing nature of modern collaboration.
In just the last couple of years I have noticed the increasing importance of bespoke applications – customers looking for assistance from Claromentis are more and more focused on software to meet their particular needs – rather than anything that would normally fit under the increasingly flexible definition of “an intranet”.
We experienced this first with Process Manager which allows any customer to implement form based processes, and this interest continues to grow significantly, but now we have implementations of much more complex bespoke software within the Claromentis framework implemented by means of the API.
These projects are extremely varied in their nature – recent examples include managing specific sales inquiries, retail store inspections, sustainability, donations, job scheduling, desk bookings and corporate audit management. It would be difficult to find any common ground between them – except that they are all web based, manage information for staff and require a strong permission system.
I have been asking myself why, and I think the answer is simply ‘ because we can’. By this I mean that when companies come to us asking if some new idea is possible, our answer is almost always ‘yes’. We have the experience, framework, code base and API – but more importantly the consultative people that can listen to ideas and not only show how they can be implemented, but with a clarity on at what cost, with what alternatives and with what implications for our client.
For those clients that require it we are becoming more and more a true technology partner – the latest significant step in our 10 year history of providing web based software.
