Intranets – a place to work not search
As Claromentis continues to expand the range and depth of our Quality Management solutions, new clients are confirming our strong belief that Quality Management applications should indeed be part of the web platform that supports a business – previously known as ‘the intranet’ – and not yet another island of data and processes.
This is partly of the increasing power of web applications which means clients increasingly work in the intranet, rather than just look for accurate information.
In addition, again and again we find that certain types of information are required for different applications, and at different levels of detail, across the business. The only central place such data should be stored is the company web platform – accessible to all web apps that need them.
An example at a meeting today was Training Records. These are fundamental for HR, who needed to track the training that staff undertook over time. But it was also required for Health and Safety – where people could review certificates and check that training was in place to meet legislation.
As if that was not enough training records are fundamental to Quality Management – as the level of expertise of an employee has a direct level on the supporting documentation to get a task done to acceptable quality.
Such a simple concept of training records needed to be available for different reasons, and to different staff with different permissions – they needed to be updatable by some applications and readable by others.
Simply put such fundamental data should only be centrally managed, all software companies use is web based – or should be – and the corporate web platform is where that data needs to be because that is increasingly where the work actually gets done.