First week at Claromentis

August 3rd, 2010 by Hannah

During my first week I spent time observing Sweta and Julian, gaining an insight into IT Support within Claromentis. Of course, a crucial aspect of learning how to support clients effectively and efficiently involves new employees learning the ins and outs of the company and software. I have started to learn the basic Claromentis applications, beginning with the Holiday Planner. After creating a User Guide for the application, I put together a couple of ‘How To’ pages for wiki. These can be found at the links below:

How to request holiday…… http://www.claromentis.com/wiki/help:holiday_planner:book_holiday

How to approve/decline holiday…… http://www.claromentis.com/wiki/help:holiday_planner:approve_holiday

As well as studying the basic applications, I have learnt to carry out other simple tasks such as creating/editing accounts on Discover. And today I’ve been working on something really important – clearing out the spam emails!

I’ve really enjoyed my first week at Claromentis – thanks guys for being so welcoming (and patient!) with me.

Intranet-Extranet

  1. August 3rd, 2010 at 16:19 | #1

    Welcome to Claromentis! Great to have your help.

  2. Michael Christian
    August 4th, 2010 at 11:18 | #2

    Hi Hannah, It’s great to have you as part of the team!

  3. Hilda
    August 17th, 2010 at 20:52 | #3

    Hi Hannah, before long it will be time to prepare for the next blog, i.e. “first month at Claromentis”.

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