Custom Intranet Applications – The most measurable value
We have been reviewing many of our recent projects – combinations of intranet projects, business process management, document management and custom web application development – and getting feedback from those customers on the difference our projects have made to their business.
I do feel that the most measurable value comes from creating a web application within our framework that meets a clear business need, embedded within the portal and leveraging our interfaces and code base.
Measurable Value
Using our prototype process and our API means that we can ensure that the client will receive exactly what they need with minimum risk, modest budgets and over a reasonable time frame.
The fact that we have such a significant code base that can deliver the basics for any corporate application does enable a refreshingly ‘can-do’ approach for even the most complex requirement.
This is a great differentiator for our company – to have a code library at our disposal that already offers :
- Information Management ( content and document management )
- Process Management
- A visual interface engine
- Permissions
- Localization to any language
- Active directory integration
- Cross platform ( Windows and Linux ) and any database ( Oracle, MySQL and MSSQL )
- All browsers
- A component Library
- A significant number of relevant applications
Means that we can in just several weeks build on this to add exactly the web based application our customers need.
To have staff that are available to whiteboard ideas, talk over requirements and in general engage with customers to mature their often early stage ideas is also extremely important when thinking about how a company obtains value in their interaction with Claromentis.
All this was brought home to me when one of our designers said ‘its really unusual to work for a company when a whole team is working to make sure the customer gets exactly what they want’
I would only add that we do this even before the customer actually knows what they want to any level of detail. We enjoy this whole process, and I think that sense of fun and engagement really comes across when we discuss web applications with our customers.
Of course that fun only comes with years of hard work that provides us with a real confidence when listening to the most complex needs – but in the end I suppose this lines up with most businesses not just web software – whatever you do you need stuff, people and processes – and the more confidence you have in all of those and their ability to deliver, the more you can relax and listen to the customer.