However, this is not to concede that our original 6 week estimate was wrong; in fact the opposite is true. The extra 2 weeks not only reflects the growing complexity of such systems, but also, and perhaps more importantly, points to the increasingly ‘mission critical’ nature of Knowledge Management systems.

I bet she didn’t. And that this is a simple case of “click here if you do not want to renew automatically”.

I think as a company who will be asked for a lot of advise in designing e-forms, we will carry an obligation to deliver the e-forms to our client, but also with a moral obligation to the wider target audience who will be the end users of these forms.

Classic example is choosing digital camera. 12 years ago there are less than a dozen model to choose. Fast forward today, there are more than 1000 models out there and each camera manufacture has at least 100 cameras to choose. The need is pretty simply “take a photo” why do we need so many choices? Not to mention new model with more features and higher megapixels appears every month! Plus hybrid model phone+camera , camcorder+camera or camera which can also act like camcorder is now common.

I guess the dark side of choice is confussion. It’s nearly impossible for my mom just by herself making the best decission which camera to choose. I think life is complicated enough just by looking at type of eggs she can find in the supermarket floor. (When i was little there is only one type of eggs but now, free range, cage, fairtrade, organic, omega3, double yolk, local farm, medium, large, small, white, brown, I am yet to see Jamie Oliver’s branded egg)

Perhaps we have to see choices that Claromentis offers is a good thing. It shows that we understand that our client is unique and we do our best to advice the most appropriate solution for a particular problem.

This is such a great post, and I can relate to it almost directly in my personal experience. I am working as a consultant in the global database team in the largest bank in Europe, where I am perhaps one of the most experienced team members in the group.

While I have great success in building relationships and bringing value with/for other teams, such as the infrastructure team, application teams across different asset classes, locally and globally, on-shore and off-shore, every so often there would be cases of frictions with no one else but my very own department.

What has helped me though, is the principle to keep on working and contributing in the spirit of collaboration, and not let the petty frictions get in the way. That is only noise.

-hilda

Now that Claromentis in Australia has a solid client base, we are thinking about running a client workshop where Claromentis managers can meet together to discuss what works well for them, and what does not.

Understanding how other organisations present their information is a great starting point to help other customers improve their Intranet.

This is really creative application, which I believe would bring a lot of benefits to our clients.

Good job!

Some facts:
Clementi - is a town in Singapore
Clematis - from Ancient Greek klematis, a climbing plant
Clementine - a variety of mandarin orange

If you type ‘claromntis’ or ‘claroments’ Google is going to suggest: “Did you mean Claromentis”.