Clarity in Intranet Projects

November 29th, 2009 by Nigel Davies

One of the core values of Claromentis is clarity – we really do try to avoid any chance of confusion wherever we can.

I was reminded of this at a project kick off meeting this week, where some of the client staff had got into the mindset of focusing on “content management” in the discussion, when in fact their intent was to get the best plan for “information management” in the first phase of the project.

Left unchecked this could have resulted in much of the day being focused on entirely the wrong requirement for project success. What was needed was not a detailed discussion of best practices in content management, but a much more open debate about what information platforms were best suited to various sets of data that the client needed to migrate to Claromentis. Managing an information layer is not about content management – but content management is indeed a part of the puzzle.

Examples like this in themselves are innocuous, but they demonstrate again and again that as a supplier of customizable collaboration platforms our responsibility is to add clarity to the potentially confusing world when relatively wide ranging IT projects get underway.

The Framework

  1. robertr
    December 1st, 2009 at 05:07 | #1

    The knowledge management space is full of words that have more than one meaning. Perhaps a page on the Claromentis wiki would be good so we can all share our thoughts on such words?

  2. December 11th, 2009 at 21:03 | #2

    @robertr

    I agree Rob – would you like to generate the initial content then we can open it up for others to add?

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