Archive

Archive for April, 2011

Claromentis extends LDAP support beyond Active Directory

April 29th, 2011

I am pleased to say that as part of Claromentis 6.1 ( currently in Beta ) we have significantly improved our intranet support for LDAP beyond the established support for Microsoft Active Directory that we have had for many years.

The difference between LDAP servers is in the way how they store users accounts and groups information – different servers use different attributes (properties) to indicate record type “user”, “group”, account state etc., a different property name that stores username and some other things. Plus Windows uses “domains” which are not really a part of LDAP.

Previously we had all these properties hard-coded so they match the ones used in Microsoft Active Directory. Now they can be defined in our config file. Currently our support documentation contains configuration options valid for AD and for Novell (as these are two servers that we have production tested in Claromentis 6.1), but it is architected to correctly communicate with other LDAP servers such as OpenLDAP or Samba LDAP server.

This fits very well with one of our core values of choice and cross platform support, and is a very positive development for those companies that require an intranet single sign on but do not use active directory!

Intranet-Extranet, Resources-Technical, The Framework , , , ,

Business Process Management : New flowcharts in 6.1

April 19th, 2011

We are really pleased to see InfoCapture ( AKA Business Process Manager ) make huge leaps forwards with the new release of Claromentis 6.1

In this short post I just want to highlight the new flowchart representation of workflows. This has been something customers have discussed and prioritized, but it was a challenge to decide the best way forwards – because the workflow of any ticket in BPM reacts to so many factors – principally the available statuses, the permissions of the user viewing the ticket, and the values of various fields in the e-form.

The solution has two parts – firstly a project landing page that now allows any decription of the process to be added – for example a video explaining the workflows, or an image of a graphical representation of the chart.

Secondly the ticket itself will present a dynamic, real time view of the previous status, and all possible next statuses.

This is a great pleasure to use and a significant evolution of Business Process Manager as we continue to drive our products forwards.

Intranet-Extranet, Prod-Process, Workflow Services

New Claromentis Demo – Coming Soon…

April 11th, 2011

Over the past few months, potential customers have been asking us to give them a guided tour around our core intranet product. Although Claromentis already has it’s own demo system, we felt it was about time to re-visit it and give it a complete design overhaul and show our potential customers just how easy our products are to use.

After being in the market place for just over 10 years, our team have come up with some great ideas, designs and ways that can really help your business function on a day to day basis. Below are just a few of the new areas you’ll see in the new Claromentis Demo system:

  • New Designs
  • Multimedia demonstrations
  • jQuery animations
  • Tips on how to use the system
  • New applications
  • Social Networking integration
  • Much more…

We can’t wait to show you once it’s ready!

Intranet-Extranet

Integrated Portal Solution for Bridgewater Bank – Canada

April 5th, 2011

Bridgewater Bank is the only Canadian Chartered Bank with head office located in Calgary, Alberta, Canada. The bank is wholly owned by the Alberta Motor Association (AMA), the largest membership service organization in the province. With assets more than $3 billion, employing more than 215 employees and serving over 60,000 customers, Bridgewater Bank continues its expansion with wide-range of product service offering from Mortgages, High Interest Saving Account and Credit Cards.

Partnering with Claromentis since 2010 we’ve been working on the highly complex and sophisticated portal deployment for a banking industry, and we are delighted to see the project has been well received by the executives, staff, brokers and their customers.

“I went through the app from start to finish including saving and re-entering to edit. Very slick application and user friendly process. I like it., I want to thank you for the time and effort you put into this over the past week to get it done.”

Peter Flannigan │ Director, Customer Solutions

All Star Broker Portal

All Star Portal is the result of Bridgewater Bank’s commitment to their brokers and their business. Having visited several broker houses in Canada and understanding their day-to-day job provides tremendous insight of what they actually need, instead of just working of the requirement documents. The result is outstanding the broker loves it and the project has been a great success. Here are some of the key features:

  • Secure and Robust Permission
  • Ease of Access (any browsers, PC, Mac, Smart Phones, Tablet)
  • Real-Time update
  • Drag-and-drop secure document upload for mortgage application
  • Automatic email notification
  • Auto-sync with third party Mortgage system

Drag and Drop Document Upload

Broker Information System

Broker Information System is the back-end of central database for Bridgewater Bank ‘s Brokers. We have done complete transformation on what it was difficult to use in-house software into an integrated web app with the portal itself.

Broker Information System - BEFORE

Broker Information System - BEFORE

Broker Information System - AFTER

Key Features:

  • Broker’s profile database
  • Broker-Sub Broker
  • Ratings & Super Broker Concept
  • Red Flag warning
  • Commenting facility
  • Integration with Google Map
  • History
  • Fully integrated with Broker Deal Management

New Website

We are also working with their team giving their tired public website a new live with complete redesign and implementing Claromentis CMS.

Bridgewater Bank Website - BEFORE

Bridgewater Bank Website - AFTER

Smart Applications

For the ‘cherry on top’, we’ve created custom web-form allowing web visitor applying to their products such as Mortgage and Smart eSaving Account through the built-in easy to use web form

Smart Applications

Features:

  • Strong Field Validation
  • Saving application to submit later
  • Auto secure password generator
  • Email Notification system
  • Real time application status

At Claromentis we believe that user experience is paramount and cannot be compromised, however sophisticated the technology we always put human aspects behind it.

If you would like to know more about this project and find out more on how we can help you. please contact us.

Intranet-Extranet, Services, Solutions , , , , , ,

Web Applications, Intranets and the Claromentis Framework

April 3rd, 2011

When it comes to famous statements about business models, Peter Drucker would be right up there with his often quoted emphasis on – “who is your customer, what does the customer value, and how can we deliver value at an appropriate cost?”

With all the changes during 2010 in both our own expanding company and the wider internet world in general, it is interesting to apply this to ourselves here at Claromentis.

What we are seeing is that because we now :

  • Offer true SAAS deployment as an option, as well as perpetual licence models
  • Have a framework with entirely optional modules as entry points
  • Have a well established custom application team

This means we have seen a growing engagement with a whole new audience – younger technical companies and start ups that need to offer a corporate web based software solution not for themselves at all, but as an integrated part of their offering to their own clients.

So it does seem that we have two clear sets of customers that both embrace the Claromentis framework with equal enthusiasm, but with very different values and requirements :

  • Smaller companies and start ups look to us to deliver solution that is in itself ­a significant part of their sales offering
  • Larger companies are looking for efficiency gains, collaboration, innovation, Enterprise 2.0 and internal process automation.

It is fascinating to work with these two very different audiences, and to ensure that our business model delivers what they both value at an appropriate cost. Our new financial year is underway as of 1st April, and it is exciting and challenging to have such diverse requirements from our customers.

Intranet-Extranet, Prod-Intranet, The Framework , , , ,