Following on from Phil’s great post on our intranet analytics available in Claromentis 6.1 I wanted to share a screen shot.

Intranet Analytics

The highlights for me are :

• Really a familiar interface that users will easily be able to absorb and use
• Powerful business information, with summaries by object type in the intranet
• Most popular tabs for each object type – including automatic scrolling from tab to tab to add animation
• Analytics summaries on metrics that are very familiar to anyone working on public sites – Unique users, Page views, average time on site, average page views per day
• Importantly – the ability to compare any date range with any range in the past.

This is a very information rich system that will give Intranet Managers and teams a huge amount of useful information on the way their system is being used.

Thanks to Darren at  one of our Platinum customers for helping us understand what metrics are the most useful to our users!

Intranet-Extranet, Prod-Intranet, Services intranet analytics, intranet software

Here at Claromentis we are always looking at ways to improve our systems. Over the past few weeks we have been working on implementing a new Analytics section into our intranet product.

As part of this upgrade, we have embedded graphs to help our users visually see and analyse how their system has been doing. By doing this, quick assumptions can be made a used for future trend spotting.

In addition, the Analytics section has been given a design overhaul. The use of jQuery and CSS3 has been used to provide a modern, clean and fresh feel. Each section of the analytics page is clearly defined and highlighted, bring the important areas to the forefront of the page.

The design and framework of the page can be changed to fit in with the brand guidelines of our customers. This was an important factor for us!

The analytics page will be available soon, so stay tuned!

Intranet-Extranet

As we set our strategy and roadmap for the coming financial year, starting April  – it already seems clear that one element will be to build on our  strong reputation for helping businesses to best use web based software to meet their goals.

Our extensive code base includes information management, process management and custom applications. However in addition to software we also offer wide ranging advice and consultancy.

This is based on our expertise and pragmatic experience over the last 13 years of working with such a wide range of companies at different levels of their own understanding of what web based software can offer them, and how  it can change or enhance their business models.

Under these circumstances it is interesting to us to try to define what world  class intranet consultancy might look like.

Clear elements would include:

• A determined focus on clarity.
• Expert staff sharing knowledge and experiences.
• A focus on the business models of our customers not on our software and processes – these are a means to the end.
• Honesty – recommending products from best in class suppliers of point solution where these are clearly appropriate and can be integrated.
• Risk sharing – through prototypes and innovative delivery of complex solutions.
• Cultural and global sensitivity
• Removing all barriers – so we can focus on getting to the goals : whatever the platform needed, whatever the functionality, via any deployment model, on any device.

It will be an exciting year for our staff and clients as we continue to refine our intranet consultancy – keeping world class standards as our ultimate goal.

Intranet-Extranet, Prod-Intranet, Prod-Process, Solutions intranet consultancy

Invoicing is a critical component for any organisation, but in some cases, traditional financial packages don’t work in the way that is best for the business.

Take for example a business where anyone in the organisation can create a quote or invoice. Currently, this would have to be sent to the finance people (remember only a few people have access to an organisations finance package) which can often take time and lead to simple discrepancies.

Using our InfoCapture module, we have built an invoicing system that makes it simple for any user (with correct permissions of course) to create an invoice. While we do not pretend it is a full blown financial package, it does do all the basics very well.

Combine this with all the existing power  of InfoCapture (ie an intelligent workflow engine, advanced permissions, auditing and history tracking etc) and the ability to link in with the Claromentis CRM and Document Management modules, the new Claromentis invoice system is yet another great use for any size organisation.

Custom Development, Products, Solutions

Our meetings and workshops are often focused on quantifying where value lies in our client projects – what combination of Claromentis applications and custom development is going to make the most difference to the business, and add value to the platform as experienced by the user.

The discussion process – normally involving several key staff from the business and our own client team – is always fascinating and enjoyable. The client will be looking to understand the impact of configuration, the value standard projects bring – and then comparing potential e-form processes with custom development. These kinds of meetings are genuinely fascinating and enjoyable.

Sometimes however leveraged value is added from something that to all of us seemed to be a relatively simple addition to an intranet application or process. This happened to us recently when we were in the situation of being an internal customer  – as we now refer to this – we were looking to use our own project application to manage all of our work around the world – including all core and custom projects – development, design and testing teams co-operating on a huge range of projects.

As the scope of this became clear, we realized that we needed an intelligent filter – a method to look at the tasks facing groups of users – such as the design team – and to further filter that by the status of the tasks. Only then could the application really add value to us, rather than just be a neat way of organising our projects. Without such a filter loading hundreds of tasks into our application would just produce confusion through information overload.

We went ahead and improved the Intranet project management application to provide this filter – and the impact on our project delivery has been significant – making a material difference to our business.

Our project plan with a filter

All of our projects are indeed now in our project application, and anyone finds it a simple process to see  the upcoming tasks for themselves, their team, or any other group of users – directly from within Atlas – which is our own Claromentis intranet.

We are already engaging in workshops to extend this concept and the application further – we would like to see all our projects being stored as separate projects within a programme for example, so that we can grant our clients direct access to each project while maintaining security and integrity across all of our clients. These projects would then transparently build into a master view for all users according to their permissions, appearing to be one Gantt chart for example when in fact the system is generating the Gantt chart on the fly for each user.

Our experience with introducing filters has been enormously successful, we must be one of the happiest customers we have ever worked with. Simple enhancements can indeed produce extraordinary value.

Custom Development, Intranet-Extranet intranet project manager, intranet software, intranet software discussions